Hotel Inventory Manager

Department: Guest Svc

Employment Type: Fixed Term Contract

Reporting To: Food Beverage Director

Description

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
As Hotel Inventory Manager you will lead the Store Department in ensuring the physical security of all stores/provision areas while maintaining accurate records.

Key Responsibilities

• Responsibly ensures the physical security of all stores/provision areas. Always maintains accurate records.
• Regularly participates in physical inventories for all stores per corporate policies and procedures
• Timely and accurately investigates, records, and reports stock variances.
• Ensures the accuracy of Crunchtime about orders, receipts, adjustments, and consumptions.
• Ensures proper stock rotation procedures and storage methods are carried out to minimize loss.
• Fully understands and oversees defrost-cycles for all refrigerators and deep freezers; takes quick and appropriate action if a malfunction occurs.
• Carefully establishes the internal requisition schedule based on the length of the voyage and determines appropriate pick-up times and locations.
• Accurately prepares all Master Orders for hotel supplies including linen, uniforms, food, and beverages per the schedule provided by Corporate Purchasing.
• Regularly reviews preliminary and final PDF Purchase Orders sent to the vessel before loading; promptly reviews discrepancies with Corporate Purchasing and shipboard departments.
• Observes each crewmember’s performance using the role description as a guide and deliver prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled, engaged team members to become the Consummate Host.
• Regularly circulates among front-of-house and back-of-house areas to resolve irregularities, problems, and special situations in which staff members require senior-level guidance or assistance.
• Maintains regular, clear, and effective communication with onboard Food and Beverage Management and other onboard departments.
• Acts as a Company representative and always portrays a positive image of Princess Cruises to all passengers, officers, and crew .

Skills, Knowledge & Expertise

• Degree in Hotel Management/Hospitality Management preferred although appropriate experience in lieu thereof is sufficient.
• Three (3) years experience in either a Provisioning or Controller capacity.
• Cruise ship experience and knowledge of Crunchtime are strongly recommended.
• Experience and knowledge in beverage operations, food production, and restaurant service within the hotel/cruise ship operations.
• Excellent leadership and effective communication skills.
• Fluent English language skills both verbal and written.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests. 
• Motivation to excel in all aspects of job duties and responsibilities. 
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
• Ability to continuously surprise and delight guests throughout their cruise experience. 
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Benefits

This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
Princess Cruises is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.