Entertainment Director

Application Deadline: 11 February 2025

Department: Entertainment

Employment Type: Fixed Term Contract

Reporting To: Hotel General Manager

Description

This role:

• Holds the rank of 3 stripe officer.
• Is hired, scheduled, and operationally managed by the Manager, Entertainment Operations.
• Reports to the Hotel General Manager. 

Key Job Responsibilities

Every job requires flexibility; however, your Key Job Responsibilities are to:

• Provide a superior show-going experience that meets the company’s artistic, technical, and operational standards, including presentations in the World Stage. 
• Tour manage the ship’s Performers, Presenters, entertainment vendors, and Charters, providing exemplary care and services through honed communication and intelligent leadership. 
• Manage the entertainment team, driving employee retention and promoting professional development. 
• Manage the daily performance and presentation schedule. 
• Oversee daily programming and cruise arc guaranteeing the optimum guest experience over the course of each voyage while maintaining brand procedures and expectations. 
• Oversee entertainment inventory by ensuring stock, replenishment, repairs, and storage organization are timely and appropriate for the success of the onboard entertainment operation. 
• Manage accommodations for entertainment team, Performers/Presenters, and contractors/vendors. 
• Complete managerial tasks related to the administration of your entertainment team, including time & attendance oversight, in-port manning schedules, performance evaluations, etc. 
• Maintain compliance with all health, safety, security and environmental policies of the Company. 
• Display impeccable dress sense and appearance and ensure the entertainment team does the same in accordance with the House Rules.

Desired Skills

Experience:  5+ years of entertainment management experience.  1-2 years of Cruise Ship experienced require.

• Proven expertise in entertainment management, overseeing large, multifaceted teams across diverse operational areas
• Strong problem-solving skills with the ability to make quick, effective decisions in high-pressure situations, often with limited support or resources 
• Strategic thinker with the ability to anticipate potential issues, proactively develop solutions, and take decisive action based on expertise and authority 
• Strong leadership and communication skills, with the ability to inspire and guide cross-functional teams in dynamic environments
• Advanced proficiency in administrative functions, supporting the seamless execution of complex entertainment programs and scheduling
• Strong focus on compliance with safety protocols, ensuring a secure environment for both team members and guests
• Skilled in managing and executing administrative processes critical to the success of multi-disciplinary entertainment operations

Education:  A bachelor’s degree is preferred.