Retail Assistant Manager - P&O Australia

Are you a highly experienced Retail Assistant Manager with a proven ability to lead a team of retail sales associates and product specialists? Would you thrive in being the highest profile Retail Assistant Manager on board one of the newest ships we work with? Are your standards impeccable, driving your teams to consistently achieve? If so, please apply now!!

We are looking for our next Retail Assistant Manager to work on board P&O Australia ships. If you are outgoing, have a proven retail sales and management background, and thrive on delivering excellent customer service… we would like to hear from you!

About us:
Harding is leading the way in innovative onboard cruise retailing, adopting a Trinity Partnership approach with our cruise line partners and brand partners to excite and entice customers with unique shopping experiences. We stay at the cutting edge of retailing; consistently providing outstanding customer service and winning global retail awards.

About the role:
• Leading a team in creating an exceptional and memorable retail experience for the guests on board
• Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
• Setting an example for your team by acting as a role model
• Identify and deliver training requirements within your team
• Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
• Consistently deliver the highest possible standards both on the shop floor and in back office operations

About you:
• Proven experience as a Retail Assistant Manager (ideally with experience at sea)
• Motivated by leading a team to achieve and exceed sales targets
• Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
• Proven ability in public speaking and showcasing luxury items
• Adaptable to change and able to work in a high-pressure environment
• A strong leader and team player who is commercially driven and goal orientated
• Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc
• Excellent numeracy and literacy skills

What you will receive:
• Competitive salary and generous commission structure
• Accommodation and meals on board
• Necessary visas and seafaring documents to work at sea
• Dedicated in-house bespoke training across sales, product and brand
• Guidance, support and development from the central office team
• Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts

Does this sound like you? Then please apply now…

Your adventure starts here!