Food And Beverage Director
This team is responsible for the overall guest satisfaction in all areas of service, including bars/lounges, restaurants, kitchens, and crew areas. These experienced professionals work hard to ensure the safe operation of all food & beverage areas with a focus on workplace safety, responsible alcohol service, and safe maritime and sanitary operations. Candidates should have experience successfully leading a large food and beverage team in a hotel, resort, or cruise ship.
Minimum hiring, language and physical requirements to perform the job.
- Minimum of Five years progressive food and beverage managerial experience, preferably in a 4 or 5 star restaurant or three to five years experience in various supervisory and management capacities within the Food & Beverage division with consistently high performance ratings.
- Fully competent and experienced in the restaurant and/or food service industry. Ability to manage a team of senior division heads in F&B Operations.
- Ability to manage the financial aspects of a food and beverage operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel.
- Competent in matters of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
- Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
- Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!