Customs & Immigration Purser

Who we are

Looking for a career in an international environment rich in cultural diversity that is positive, friendly, and welcoming? You have come to the right place. We are a respected and valued diverse global community in terms of professionalism, multiculturalism and skills, of more than 20,000 people representing 70 different countries and cultures. We are a company that listens. Our culture promotes an open, positive, and supportive work environment built with trust and transparency between leaders and team members. For our members to become the talented professionals our Guests are looking for, key to our People’s Strategy is empowering our employees with outstanding training and development support to fuel their growth both personally and professionally.

Aim of the Position

Manages, updates and keeps safe all Guest identification data collaborating for the relevant Authorities, Port Agents and shore side offices, in order to ensure efficient and effective administrative operations management, in accordance with Company procedures

Main Responsibilities

• Controls Visa and Passports and verifies all non-EU documents, in order to ensure that all documents are in compliance with requested prerequisites, according to Company procedures
• Coordinates with Port Agent regarding all requests during the Port of Call, in accordance with Company procedures
• Informs Deck and Hotel Department at every departure in order to update status of Guests and Crew on board, in compliance with Company procedures
• Prepares onboard final Guest List and distributes the list to all Heads of Department and to Port Agent, according to Company procedures
• Prepares all necessary Customs manifest and landing cargo manifest, according to Company procedures
• Provides information and send communication concerning “Family Request” and “Family & Friends” for Crew members, in compliance with Company procedures
• Checks the documents of external technicians that embark to provide maintenance support, in accordance with Company procedures

Job Requirements

• Secondary School
• At least 1 year in similar position
• MS Office Package
• Two European languages spoken, at least B1/B2 level
• English knowledge B2
• Italian knowledge is an advantage
• Shipboard experience is required

Why join us

Community, you will be empowered with specific trainings and development support to fuel your growth both personally and professionally. We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as well as many facilities to enjoy your free time: Gym, Beach, Bar, Internet Point, onboard discounts.