Costa Crociere

Specialty Restaurant Manager

Costa Crociere
Restaurant Jobs
Restaurant Manager
May 10, 2023

Who we are

Looking for a career in an international environment rich in cultural diversity that is positive, friendly, and welcoming? You have come to the right place. We are a respected and valued diverse global community in terms of professionalism, multiculturalism and skills, of more than 20,000 people representing 70 different countries and cultures. We are a company that listens. Our culture promotes an open, positive, and supportive work environment built with trust and transparency between leaders and team members. For our members to become the talented professionals our Guests are looking for, key to our People’s Strategy is empowering our employees with outstanding training and development support to fuel their growth both personally and professionally.

Aim of the Position

Supervises and delivers an excellent service to Guests in the assigned specialty outlet increasing profitability. Trains, motivates, mentors and provides regular constructive feedback to the team to achieve service and sales goals

Main Responsibilities

  • Assures that set up of the Pay restaurant is ready for the opening in compliance with the checklist and supervises that music, lights and furniture are adequate before the service starts and supervises the service by being full responsible of the location from opening to closing
  • Supervises cleaning, maintenance and sanitation in order to assure adherence to HACCP standard and guarantee proper food waste separation and reports any kind of problem noticed during inspections
  • Interacts with Guests and verifies that service delivery of the assigned Pay Restaurant is excellent, checking that food and beverage service is promptly delivered in order to assure an absolute customer satisfaction on a daily basis
  • Reviews all revenues figures of the assigned area being responsible to achieve sales and targets, finding solutions to increase sales when low business attendance is impacting Company targets
  • Assists Guests in case of particular dietary needs and assures that the diet is respected, through verifying that the menu respects Guest needs, in collaboration with the Chef or the Sous Chef
  • Is responsible of the Pay Restaurant Reservation System in order to guarantee that correct service delivery is provided by the staff
  • Observes each crewmember’s performance using the role description guide and delivers prompt and appropriate correction, improvement, or reinforcement through proper training
  • At the end of the shift verifies that extra requisitions are correctly recorded and entered in the accounting system in order to guarantee the traceability of the information
  • Is responsible to ensure that special occurrences (i.e. special parties and occasions, birthday parties) are followed up, in order to assure adequate arrangement of the event
  • Fills in a report for the Restaurant Manager at the end of every service to supervise the trend of the assigned Pay Restaurant
  • Organizes regular audits, spot checks and weekly controls in order to guarantee that inventory is aligned to warehouse stock
  • Facilitate a work environment that supports a successful safety culture. Is responsible for ensuring that his/her team implements and maintains an effective Hess management system. Enforce and promote Safety procedures in the team/Department under responsibility.
  • Follows the instructions received as per protocol applied on Covid-19 spread prevention rules
  • Supports an effective health and safety culture proactively informing Guest on any infringement or missing application of procedures and reporting to the Head of Department the critical situation
  • Maintains a high responsible approach applying social distancing rules also during non-working activities
  • Supports the new organization of the onboard activity performing tasks enhancing health standards (i.e. temperature screening, sanitization of the working place, instructions to passengers)

Job Requirements

  • Hotel School Diploma
  • At least 2 years’ experience on cruise ships in similar management position or in a high volume and/or self-service restaurants (500+ seats) in 4/5 stars hotels. Multiple unit management is equally valuable.
  • Powerful leading skills and business orientation
  • Problem solving oriented
  • Computer literacy
  • English knowledge B2
  • Other 1 European language (within Italian, French, German, Spanish, Portuguese) knowledge B1
  • Shipboard experience is a plus

Why join us

Community, you will be empowered with specific trainings and development support to fuel your growth both personally and professionally. We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as well as many facilities to enjoy your free time: Gym, Beach, Bar, Internet Point, onboard discounts.

Costa Crociere

Costa Crociere

Costa is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.

From the beginning, we operate with passion to make our guests find the most wonderful places to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises, offering them the opportunity to discover countries and to meet different cultures, with respect for their identities.

We enjoy an international environment rich in cultural diversity that is positive, friendly, and welcoming. We are team-oriented and know that diversity of thought and ideas are key to growing personally and professionally.

We are a respected and valued diverse global community of more than 19,000 people representing 70 different countries and cultures. We are young, explorers and pioneers with a passion for making human connections with each other and across the world.

Your career is an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.

Are you ready to join?

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