F+B Waiter (m/f)

A unique opportunity to begin your career or to enhance your already existing hospitality experience on board a river cruise ship, sailing along the European Rivers.

You ensure that all the guests are completely satisfied with the food and service. You are responsible for a friendly, efficient and professional service in the restaurant and guarantees a maximum satisfaction of the guests. You serve passengers with drinks and food, keeps menus clean, maintains cleanliness.

Accountability:

You are accountable directly to the Restaurant Manager (Maître D’ or Head Waiter).

Flexibility:

• Be Flexible to assist in Bar Department if necessary and if supervised by the Restaurant or Hotel Manager.
• The employee will have to be able to assist in areas outside the restaurant for ship operation purposes such us loading of food and supplies.

Tasks/Responsibilities

• Escorting customers to their tables
• Preparation and setting of tables according to the standards 
• Presenting menus to the guests and answer questions about menu items, making recommendations upon request
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Explaining how various menu items are prepared, describing ingredients and cooking methods
• Serving food and/or beverages to guests
• Handling difficult guests with discretion
• Remove dishes and glasses from tables or counters, and takes them to kitchen for cleaning
• Wine knowledge
• Always remains clean, well-groomed and friendly to the guests
• Ability to move up and down the stairs that might connect the galley with the restaurant (depending on the vessel)

Requirements

• At least three or four years of hotel or prior ship experience in a comparable position
• Very Good command of English. Knowledge of German or French Language will be considered as an advantage
• Hospitality degree in relevant subject will be considered as an advantage
• Know-how of food placement according to its category (i.e. fish, meat, beverages etc.)
• Ability to work long hours
• A flexible and motivated team player
• Friendly, polite clean and hygienic appearance
• Stress resistant and willingness to fo the extra mile when required

Benefits

• Possibilities for career progression and personal development
• Competitive Salary plus tips and bonuses
• 4 vacation days per month
• Free medical coverage
• Reimbursement of the travel expenses to/from the ship
• Share cabin facilities provided and Free meals