Nightwatch - Egyptian Nationals

Line Crewing is seeking qualified candidates for the position of NIGHTWATCH to work onboard European river cruise vessels, with full onboard accommodation provided.

Experience, Skills, and Character

• Strong public relations skills with excellent command of English, German, and/or Dutch where necessary.
• Minimum of 2 years vessel experience.
• Typing proficiency.
• Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System; ability to learn onboard cloud-based systems.
• Ability to communicate with all levels of personnel and passengers.
• Reliable, self-motivated, and able to work unsupervised.
• Ability to work a flexible night schedule in line with company standards.

Primary Responsibilities

Night Shift Duties:

• Represent the management team and ensure the safety of the vessel, guests, and crew during the night.
• Maintain friendly and professional interactions with guests at the Reception.
• Perform standard administrative duties during the night shift.
• Be available at the Captain’s and Hotel Manager’s disposal for any necessary tasks and report unusual matters promptly.
• Night shift timings: 22:00 (10:00 PM) – 08:00 (08:00 AM).
• Conduct hourly safety inspections (safety rounds) of designated checkpoints.

Standard Duties and Responsibilities

• Be friendly and professional with passengers and crew while staying focused on assigned tasks.
• Discuss and check with the Hotel Manager any special guest requests (e.g., wake-up calls).
• Lock entrance doors when the ship is stationary overnight.
• Inspect engine rooms, freezers, and fridges during safety rounds; record data in logbooks.
• Sort and organize bar receipts and administrative documents.
• Update and display the daily restaurant menu at the Reception.
• Manage candles, fruit/candy baskets, flowers/plants, and cleanliness in Reception/Bar areas.
• Clean, dust, vacuum, and mop Reception, Lounge, Bar, Souvenir Shop, and public area toilets.
• Maintain laundry operations (clean filters, refill machines) and coffee/tea stations.
• Replenish bar/restaurant fridges; check stock and food freshness.
• Prepare early breakfast for guests and crew; maintain Crew Mess HACCP standards.
• Assist guests with luggage during embarkation/disembarkation.
• Make wake-up calls as requested by guests.
• Prepare boarding cards and postcards the night before embarkation/disembarkation.
• Follow vessel security, fire, and safety procedures; report all unusual matters to the Captain and Hotel Manager.
• Maintain uniform dress code and professional demeanor.
• At the end of the shift, report all matters to the Hotel Manager.

Essential Duties and Responsibilities

• Check the alarm panel multiple times; call nautical department and/or Hotel Manager in case of emergency.
• Place the safety signboard on the Reception desk during rounds.
• Print and submit a safety report signed by the Captain after the last round.
• Ensure no visitors enter the ship during the night shift.
• Assist guests with special requests (extra pillows, blankets, etc.).
• Enforce crew-only rules in the Mess Room and Bar; ensure no unauthorized food is consumed.
• Ensure crew breakfast is fresh and properly displayed.
• No mobile phones or personal electronic devices during duty.
• Always follow QRC standards and vessel-specific procedures as instructed by the Hotel Manager and Captain.
• Communicate proactively for clarification on vessel-specific duties.

Key Points

• Standard Procedures: Ensure safety, guest satisfaction, and operational integrity.
• Vessel-Specific Duties: Follow additional guidelines communicated by Hotel Manager/Captain.
• Communication: Proactively clarify or update any vessel-specific tasks.