Princess Cruises

Human Resources Manager

Recruiter:
Princess Cruises
Category:
Management Jobs
Position:
HR Manager (shipboard)
Published:
February 26, 2024

Department: Human Resources

Employment Type: Fixed Term Contract

Reporting To: Captain

Description

Princess sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call.
Princess sails the world connecting guests to what matters most – their loved ones, destinations, and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call. 
As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates. 
 Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day, with an expectation of high standards of behavior and professionalism. 
Join our team and enjoy an adventurous career with great incentives, unlimited growth, and worldwide travel opportunities. As a Human Resources Manager, you will work with your Shoreside People Partners and Employee Relations in ensuring the designated job duties are always completed correctly and promptly according to our company standards, policies, and procedures. 



Key Responsibilities

  • Strategic HR professional, people partner, and member of the onboard Executive Committee. Collaborating with the ship and shoreside leadership teams to develop and implement people strategies and programs that are in line with core values and brand direction. 
  • The HR Manager must have extensive knowledge in all aspects of HR including MLC, employee relations, performance management, organizational development, disciplinary, learning & development, Crew Welfare, and HR systems 
  • Leads the Human Resources team by creating a highly engaged, effective, and team-oriented department. 
  • Serves as an advisor and coach to leadership and management on HR Policies & processes, and provide human resource direction and guidance on all employee related issues 
  • Provides consultation and coaching to shipboard management for all departmental and individual performance issues, ensuring fair and consistent performance management procedures 
  • Efficiently and confidentially manages harassment and discrimination allegations and conducts prompt and thorough investigations as appropriate 
  • Serves as the Subject Matter Expert on MLC 2006, monitoring compliance of the vessel in teammate matters, undertaking regular /inspections highlighting findings to senior management 
  • Oversees the Learning & Development function, including the teammate Onboarding and Shipboard Orientation Processes 
  • Works collaboratively with ship and shore management on supporting and managing Employee Engagement Survey procedures and results to consistently improve business results and meet business objectives 
  • Manages the Internal Transfer Program and Career Progression by providing career counseling to teammates and managing the internal recruitment & interview process. 
  • Manages the Crew Welfare & Crew Club function, ensuring there is a balanced offering of social, recreational, and educational programs to support onboard wellbeing and teammate engagement. 
  • Acts as designated shipboard CARE Officer, partnering with the Medical Department, as appropriate, to ensure teammates’ well-being. 




Skills, Knowledge & Expertise

  • Either a Bachelor’s degree from an accredited college or university in Human Resources, Adult Education, or related field (or international equivalent) or an Advanced SHRM or CIPD HR Certification is preferred. 
  • Minimum of Five (5) years' experience in Human Resource Management (preferably in Employee Relations or as an HR Business Partner, or shipboard operations management). 
  • Must have experience and awareness of employee relations practices and procedures and have addressed employee relations issues in a multicultural environment, including conducting investigations, negotiating grievances and conflicts and dispute resolution. Knowledge of various international Human Resources standards in compensation, general benefits, employment, and staffing practices, and organizational development.  
  • Must be computer literate, with proficiency in Microsoft Word, Excel, and PowerPoint. 
  • Strong command of the English language, both verbal and written. 
  • Personal characteristics include leadership ability, strong public speaking skills, professional demeanor and sound judgement in all decisions and actions. Must also have superb communication skills with the ability to be proactive within the shipboard organization. 
  • Ability to multi-task, adapt and adjust to a variety of circumstances, and work well under stress including receiving developmental feedback. Unwavering commitment to business ethics, demonstrate the highest levels of integrity, and professional confidentiality 
  • Commitment to establish and maintain courteous and professional working relationships in a diverse multicultural environment 


Benefits

  • Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive Princess Cruises offers and many benefits, including single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
  • Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. 
Princess Cruises

Princess Cruises

www.princess.com

Our Culture Essentials… Stronger together
Speak Up – Respect & Protect – Improve – Communicate – Listen & Learn – Empower

Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities.

As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.

Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.

As part of the Princess family, you’ll gain valuable cruise ship career experience representing one of the largest cruise lines in the world. We are extremely passionate about our work and offer a variety of reward programs to recognize employees who go above and beyond to provide our guests the best possible vacation experience.

Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities.

 

 


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