Retail Sales Associate - Mandarin speaking
- Recruiter:
- Harding
- Category:
- Retail Jobs
- Position:
- Retail Salesperson
- Updated:
- April 1, 2026
Are you a Mandarin speaking Retail Sales Associate, looking for a unique opportunity to sell premium and luxury brands whilst travelling to different parts of the world?
Do you have proven experience of providing excellent customer service, creating memorable and immersive experiences, allowing guests to indulge themselves in a creative and enjoyable retail environment?
If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?
About us:
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 ,2023 and 2025.
What you will be doing:
- Living and working on a cruise ship (you could be anywhere in the world!)
- Creating an exceptional and memorable retail experience for guests on board
- Maximising sales by promoting a quality range of products through a variety of in-store events
- Developing detailed and extensive knowledge of all products as well as the brand culture
- Exceeding sales targets and participating in promotional events such as fashion shows and presentations
Who you are:
- Strong retail background and knowledge of premium or luxury products
- Mandarin speaking
- Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
- Motivated and driven to achieve sales targets
- Proven ability in showcasing luxury items
- Adaptable to change and able to work in a high-pressure environment
- A strong team player who is goal orientated
What you will receive:
- Competitive salary and target-based commission structure
- Accommodation and meals on board
- Necessary visas and seafaring documents to work at sea
- Dedicated in-house bespoke training across sales, product and brand
- Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts
Does this sound like you? Do you want to find out more about this unique opportunity to work at sea? Then please apply now…
Your adventure starts here!
Language Requirements
Good knowledge of the following languages is required: English, Mandarin
Harding
With over ninety years at sea, Harding+ brings heritage, scale, and award-winning experience to life on board. As the only 100% dedicated cruise retailer, we currently work with 15 of the world’s leading cruise lines across more than 85 ships around the globe. Supported by hubs in Bristol, Miami, and Sydney, our 1,000+ crew members at sea and 350+ landside experts deliver close to 7 million transactions each year, creating memorable shopping moments that connect guests and brands in meaningful ways.
Our vision is to set the standard for outstanding shopping experiences at sea, built on innovation, quality, and strong partnerships. Working closely with our cruise line partners, we design and manage retail spaces that enhance every guest’s journey. From luxury fashion and fine jewellery to lifestyle essentials and exclusive travel collections, we bring the world’s best brands to sea, creating experiences that inspire and delight guests.
Through teamwork, smart design, and deep knowledge of the cruise industry, Harding+ continues to shape the future of shopping at sea — with over 250 vibrant retail spaces that reflect the spirit of each cruise line we serve. With a shared commitment to excellence, our teams deliver the very best in products, service, and experience, making every cruise better.
Careers
A career with Harding+ is more than a job — it’s an adventure. Working in cruise ship retail gives you the chance to build a rewarding career while travelling the world, meeting new people, and experiencing different cultures every day.
Whether you enjoy sales, leadership, or providing great guest service, there’s a place for you on board. Our shipboard roles include Sales Associates, Product Sales Specialists, Luxury Sales Experts and Retail Managers, all offering excellent training, career development, and the opportunity to grow within a global business.
At Harding+, we recruit throughout the year and are always looking for passionate and talented people ready to take their career to sea. The process is simple — apply online, take part in an initial interview & digital questionnaire, and if successful, you’ll be invited to a group assessment session, either in person or online.
Start your next adventure with Harding+. Apply today and discover a world of opportunity.