- Royal Caribbean Group
- Administration Jobs
- May 2, 2023
The Financial team leads the ship in all areas of fiscal responsibility and handles all shipboard accounting procedures related to payroll, cash payments, revenue reporting, expenditure reporting, and budgets. This team continually strives to exceed hospitality industry standards in the delivery of world class service, while ensuring complete guest and team satisfaction. Technical requirements vary by role within the team. Attention to detail, customer services skills and ability to work as a team are required for all roles
Minimum hiring, languageand physical requirements to perform the job.
§ Minimum of two years’ experience in an upscale hotel, resort or cruise ship.
§ Three to five year’s progressive managerial experience in Purser operations
§ Superior customer service, team building and conflict resolution skills.
§ Very strong management skills in a multicultural and dynamic environment.
§ Very strong communication, problem solving, decision making, and interpersonal skills.
§ Intermediate computer software skills required.
§ Strong understanding ofbasic accounting principles such as numbering flow “Debits/Credits”, adjusting and correcting entries.
§ Completion of high school or basic education equivalency required.
§ Bachelor’s degree inhospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
§ Ability to travel extensively throughout the fleet.
§ Demonstrates aptitude for the financial aspects of the operation
§ Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
§ Ability to effectively communicate noncompliance issues with employees and management at all levelst hroughout the shipboard and shoreside organizations.
§ Ability to conduct training sessions at all levels including one-on-one to large groups.
§ Ability to apply customer service skills, according to Celebrity Cruises’ standards, when interacting with guests and coworkers.
§ Knowledge of policies and practices involved in the human resources function.
§ Ability to manage an international staff in a positive and productive manner by motivating,developing and managing employees as they work. § Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
§ Working knowledge of computers, with the ability to navigate within a variety software packages such as Excel, Word, Power Point, Access, and Project. In addition to, a thorough understanding of shipboard systems: Point of Sale, Property Management system, Time and Attendance system, Payroll system, Crew Debit card system, JDE One World Financial system, JDE Human Resources systems.
§ While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision, depth perception, and ability to adjust focus.
§ All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and rangeof arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50pounds
Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!
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