Royal Caribbean Group

It Support Specialist

Royal Caribbean Group
IT Jobs
Computer Technician
8 June 2024

Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in-stateroom equipment problems, and are responsible for logging all work, reviewing, and monitoring incident tickets for technicians' queue. The IT Support Specialist will report directly to the IT Manager and must be able to service IT-related issues across the organization. A minimum of six months' experience in a technical user-assistance role is an advantage.

Royal Caribbean Group

Royal Caribbean Group

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.

We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.

We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.

Come join our RCG family and journey with us!

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