Communication Service Specialist
The Communications Services Specialist (CSS) is responsible for all internet revenue generating programs onboard for both guests and crew and ensures the efficient and optimal day to day operation of the internet services. This includes sales, service, marketing, first level support, reporting, administration and printing facilities.
The CSS possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through industry leading customer service while demonstrating exemplary problem resolution skills.
Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!