Royal Caribbean Group

Cash Desk Manager

Recruiter:
Royal Caribbean Group
Category:
Other Cruise Jobs
Updated:
5 July 2024

POSITION SUMMARY

Supervises and coordinates the activities of the Casino cashiering function and the employees
engaged in providing courteous and professional service to guests.

Hiring Requirements:
One to two years supervisory cash handling experience in a customer contact position within the casino, hotel, banking, or related industry.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to count chips and paper currency quickly and accurately.
Ability to operate coin counters, chip mechanism, 10 key adding machine and related equipment.
Ability to perform basic math functions with regard to counting chips, cash, coins, and preparing reconciliation reports.
Ability to learn and utilize knowledge of policies and practices involved in the human resources function.
Ability to supervise an international team of cashiers in a positive and productive manner by motivating, developing and managing employees as they work.
Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
Thorough working knowledge of computers, internet access, and the ability to navigate within a variety software packages such as Excel, and Word.
Completion of high school or basic education equivalency preferred.
"Recognize and possess the ability to count coins and paper currency in US Dollars quickly and accurately".

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.

Royal Caribbean Group

Royal Caribbean Group

careers.royalcaribbeangroup.com

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.

We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.

We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.

Come join our RCG family and journey with us!


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