Learning Development Mgr

Department: Human Resources

Employment Type: Fixed Term Contract

Reporting To: Human Resources Manager

Description

Set a course for adventure with Princess Cruises!

As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.

Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.

At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.

As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

Key Responsibilities

• Partner with onboard leadership and cross-functional departments to design and deliver tailored learning solutions that directly support operational goals and align with the company’s Core Values and brand strategy.
• Engage internal stakeholders to identify learning needs through comprehensive assessments, including interviews, performance observations, data analysis, and guest/operational feedback, ensuring training initiatives address real business challenges.
•  Support shipboard leadership development programs—from strategic planning to effective on-site implementation and continuous improvement.
• Facilitate high-impact leadership workshops, learning sessions, team-building experiences, and pre-shift briefings that strengthen capability, collaboration, and culture across the shipboard workforce.
• Collaborate closely with the Human Resources Learning & Development team to develop, test, and pilot new training initiatives, ensuring readiness, consistency, and successful rollout across the fleet.
• Evaluate training effectiveness using data-driven insights (analytics, performance metrics, trend analysis, and direct feedback) and provide actionable recommendations to improve program quality and business outcomes.
• Manage participant enrollment and administer post-training evaluations to measure learning impact, track progress, and identify opportunities for curriculum refinement.
• Contribute to large-scale organizational effectiveness and change management efforts, supporting smooth adoption of new processes, behaviors, and cultural initiatives.

Skills, Knowledge & Expertise

• Bachelor's degree in Communications, HR, or related field, or equivalent work experience.
• Minimum of three (3) years experience in a training and development position that includes program delivery and assessment.
• Prior experience delivering leadership content.
• Strong facilitation skills.
• Previous people management experience preferred.
• Ability to establish and maintain cooperative working relationships with a variety of staff levels in the company.
• Demonstrated a high level of computer fluency in Microsoft Office applications.
• Strong Command of the English language, both verbal and written.

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your own comfortable single cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.