Laundry Technician

Position Summary:

The Laundry Technician is responsible for the maintenance, repair, and operational efficiency of the ship’s laundry systems, ensuring the delivery of high-quality laundry services. The technician maintains all laundry equipment, including tunnel washers, washer/extractors, ironers, and related machinery, to ensure optimal performance and compliance with safety and sanitation standards.

Essential Duties and Responsibilities:

• All duties and responsibilities are to be performed in accordance with ISM/ISO, SQM standards, USPH guidelines, environmental, and safety policies. Employees may be required to perform functions across various service areas and departments onboard.
• It is every employee’s responsibility to conduct themselves professionally and courteously at all times, fostering positive interactions with guests and colleagues, especially in areas related to guest services and operational support.

Equipment Maintenance & Repair:

• Maintain, troubleshoot, and repair all laundry equipment, including Jensen and Milnor tunnel washers, Jensen and Milnor washer/extractors, Jensen and Chicago ironers, and associated systems.
• Follow manufacturer training and guidelines for all equipment to ensure safety and efficiency.
• Perform routine inspections and preventive maintenance to minimize downtime and extend equipment lifespan.
• Respond promptly to operational issues and coordinate repairs with vendors or external technicians if needed.

Operational Support:

• Assist in ensuring laundry operations meet the highest standards of quality, sanitation, and efficiency.
• Support the laundry team in daily operations and troubleshooting to ensure seamless service delivery.

Safety & Compliance:

• Adhere to all safety procedures and protocols, including proper use of PPE.
• Immediately report safety hazards or equipment malfunctions to the supervisor.
• Follow USPH and environmental policies to ensure compliance with health and sanitation standards.

Training & Development:

• Stay updated on manufacturer training and best practices related to laundry equipment.
• Support the training of other team members on equipment operation and maintenance when required.

Other Duties:

• Perform any other related duties as assigned by management or supervisor to support overall ship operations.

Work Experience & Skills:

• Minimum of 3-5 years of experience in repairing and maintaining commercial laundry systems.
• Proven experience with Jensen and Milnor tunnel washing systems, Jensen and Milnor washer/extractors, Jensen and Chicago ironers.
• Manufacturer training in these systems is preferred.
• Previous experience working on a cruise ship and in upscale hotels or restaurants is essential.

Language Requirements:

• Good knowledge of the English language, both spoken and written, is required for effective communication and understanding of procedures.

Physical Requirements:

• Regularly required to stand, walk, handle objects, reach, talk, and hear.
• Occasionally or frequently lift and move up to 50 pounds.
• Must possess good vision (including near, far, color, peripheral, and depth perception) and the ability to adjust focus.
• Physically capable of participating in emergency lifesaving procedures and drills, including operating lifeboats.
• Full use of arms, legs, and senses to perform duties effectively and safely.