Broadcast Manager | Marella Cruises

About RWS Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.
 
RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
 
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

Job Summary

Reporting to the Entertainment Technical Manager and/or Cruise Director, the Broadcast Manager will facilitate
and manage all daily Broadcasting duties and needs onboard the vessel. This includes filming, editing and 
producing content of the passenger television channels as well as operating and maintaining the vessels 
television and broadcasting equipment. The Entertainment Technical team on board will support the Cruise 
Director in delivering the entertainment programme making sure the technical needs of the operation run
efficiently and smoothly.

The Entertainment Technical team consists of a Entertainment Technical Manager, Broadcast Manager, 3 
Senior Technicians (Sound, Lighting and Stage Manager) and 5 Entertainment Technicians. The Entertainment 
Technical team is part of the Entertainment Department, which also includes of a team of Entertainment Hosts, 
Show Cast Members, a Children’s Host team, as well as a Musical Director and team of Resident Musicians. 
The Entertainment Department is directed and coordinated by the Cruise Director and Assistant Cruise Director.

As the Broadcast Manager you will be responsible for liaising with the Cruise Director’s schedule, you will 
ensure the daily TV programme goes live on time and is always up to the required standards. You will make 
sure that all content and transmission both external (sport events, satellite transmissions) and internal (footage 
and content from the on-board revenue partners and productions) is correctly ingested into the system and is of 
the quality required.

The Entertainment Technical Manager will also call upon your expertise for other ship wide duties, including (but 
not limited to), scheduling, monitoring and operating movie showings on various screens and locations around 
the vessel as well as general audio visual operation and maintenance. 

The Broadcast Manager will also be responsible for liaising with other departments onboard such as I.T and 
Engineering to ensure that the vessels’ Broadcast Equipment and Antennas are kept functioning and maintained 
to the highest standards. You will work alongside the ship technical department on board to ensure that repairs 
are carried out in a timely fashion and the delivery of the entertainment product or passenger experience is not 
affected.

As a member of the Entertainment Department, a position of responsibility will be held with regards to 
emergency procedures, guest mustering and drills; specific training will be received regarding this, both prior to 
joining and regularly on board.

You are an ambassador of RWS Global and Marella Cruises.

Responsibilities

• To support the Entertainment Technical Manager and Cruise Director in delivering the RWS Global entertainment product to the highest standards onboard.
• To own and coordinate the Broadcast operation, being the sole Broadcast Technician onboard you must facilitate the recording, editing of daily TV show and other ship wide content as well as the upkeep of all systems onboard.
• To take charge and have oversight of all transmissions on board, both external and internal to the ship.
• Programming and patching of onboard content scheduling using the equipment provided to ensure the best guest experience is delivered to all cabins.
• To ensure all satellite transmissions are in working order for sporting events, news coverage, etc and liaise with the shore side partners in case of any malfunction or support required.
• Conducting regular maintenance checks of all broadcast equipment and reporting any maintenance issue to Entertainment Technical Manager, Chief Engineer, RWS Global HQ and shoreside partners as and when necessary.
• To assist the Entertainment Technical Manager in maintaining and operating the Background Music systems ship wide, ensuring that all is functioning and appropriate levels are being observed depending on the location.
• Organizing, maintaining and proper storing of video footage and all equipment belonging to broadcast center.
• Handling equipment with care and not leaving it unattended - and leaving the equipment locked and properly stored.
• Keeping the Broadcast Center locked at all times that he/she is not in attendance and ensuring only authorized individuals are in room.
• Ensuring equipment is only handled by instructed and properly briefed personnel
• Maintenance of all broadcast equipment, and ship wide technical assets as well as the upkeep, cleanliness and organization of Broadcast Center.
• To coach and guide other members of the team as well to ensure a good understanding of the Broadcast operation and allow them to develop the skills for career progression.
• To train and handover to new incoming Broadcast Managers ensuring that all aspects of the role are documented and covered before your departure from the vessel
• To keep an organised filing structure of media and archived back up of all internal content.
• To liaise with the Entertainment Technical Manager for any equipment malfunction and support required from shore side partners.
• To work and collaborate with Electro-Technical Officers on board to address any technical faults in a timely manner, making sure there are no disruptions in the delivery of the product and guest experience.
• To observe the Cruise Director’s TV schedule making sure all events are broadcasted at the scheduled time.
• To shoot different events around the ship, liaising with Entertainment Technical Manager for any extra manning or support needed.
• To edit all video footage shot on the ship and make sure it is delivered in the right formats and to acquire stock material from revenue partners and edit it into the Marella and RWS Global’s required formats.
• To ensure that product continuity, quality and branding is respected at all times.
• To provide cover for other onboard technical positions if required (sound, lights, stage, video) in case of illness or absence of the crew member. To operate AV systems in ship wide venues as required by the Entertainment Technical Manager.
• To establish and maintain a good working relationship with the onboard Chief Engineer, Electrician and ETO team to make sure all repairs are carried out in a timely fashion so not to affect the product delivery.
• To be flexible and ready to adapt to the constantly evolving needs of the entertainment department on board, re-organising the team’s schedule to meet the new needs of the operation under the direction of the Entertainment Technical Manager and Cruise Director.
• Ensure that you comply with all onboard safety procedures and policies and that your working methods are safe at all times. 
• To ensure your appearance and grooming guidelines are maintained at all times.
• To uphold the standards set out in your training.
• A position of onboard responsibility will be held with regards to emergency procedures, guest mustering and drills (full training received on board).

Experience & Skillset

• The Broadcast Manager should have at least 2 years of relevant industry experience in the field of television broadcasting on land or at sea.
• Strong understanding and proven experience of operating satellites, antennas and control equipment. Maintaining good signal and liaising with the vessel navigation officers as required.
• Understanding of both analogue and digital audio and video distribution.
• Proven experience in capturing video and audio in the field as well as creative content creation and editing using the Adobe Suite of applications (Premier, Photoshop, Audition etc).
• Good knowledge of digital sound mixing consoles and digital audio processing is desirable.
• Knowledge of operating and maintaining large format digital signage, LED screen technology and projection systems is essential.
• Willingness to develop new concepts and ideas to market activities and excursions on board the vessel through the means of video production and content creation.
• Demonstrate and appetite and desire to keep up to date with the latest trends and technological advancements in the audio visual and broadcasting industries.
• Strong leadership skills and practice ‘leadership by example’ 
• One team mentality while remaining open minded and flexible
• Ability to perform well under pressure

Other Requirements

• Must hold valid STCW training certificates prior to joining the ship.
• Must hold a full, valid passport, with at least 9 months validity at time of joining.
• Must hold a valid ENG1 or equivalent Seafarer Medical Certificate.
• Must hold relevant necessary visas as required.
• It is recommended that you hold a valid Seamans Book/ ID card or have completed an application for this

Diversity and Inclusion Statement

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity.

We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well.

We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.