Laundry Technician

The Laundry Technician is responsible for the maintenance, repair, and operational
efficiency of the ship’s laundry systems, ensuring the delivery of high-quality laundry
services. The technician maintains all laundry equipment, including tunnel washers,
washer/extractors, ironers, and related machinery, to ensure optimal performance and
compliance with safety and sanitation standards.

Essential Duties and Responsibilities:
• All duties and responsibilities are to be performed in accordance with ISM/ISO, SQM
standards, USPH guidelines, environmental, and safety policies. Employees may be
required to perform functions across various service areas and departments
onboard.
• It is every employee’s responsibility to conduct themselves professionally and
courteously at all times, fostering positive interactions with guests and colleagues,
especially in areas related to guest services and operational support.
Equipment Maintenance & Repair:
• Maintain, troubleshoot, and repair all laundry equipment, including Jensen and
Milnor tunnel washers, Jensen and Milnor washer/extractors, Jensen and Chicago
ironers, and associated systems.
• Follow manufacturer training and guidelines for all equipment to ensure safety and
efficiency.
• Perform routine inspections and preventive maintenance to minimize downtime and
extend equipment lifespan.
• Respond promptly to operational issues and coordinate repairs with vendors or
external technicians if needed.

Work Experience & Skills:
• Minimum of 3-5 years of experience in repairing and maintaining commercial
laundry systems.
• Proven experience with Jensen and Milnor tunnel washing systems, Jensen and
Milnor washer/extractors, Jensen and Chicago ironers.
• Manufacturer training in these systems is preferred.
• Previous experience working on a cruise ship and in upscale hotels or restaurants is
essential.

Language Requirements:
• Good knowledge of the English language, both spoken and written, is required for
effective communication and understanding of procedures.

Physical Requirements:
• Regularly required to stand, walk, handle objects, reach, talk, and hear.
• Occasionally or frequently lift and move up to 50 pounds.
• Must possess good vision (including near, far, color, peripheral, and depth
perception) and the ability to adjust focus.
• Physically capable of participating in emergency lifesaving procedures and drills,
including operating lifeboats.
• Full use of arms, legs, and senses to perform duties effectively and safely