Shop Specialist – Beauty & Fragrances
- Recruiter:
- Costa Crociere
- Category:
- Retail Jobs
- Position:
- Retail Salesperson
- Published:
- June 26, 2026
Embark on this journey with us and experience a world within a world.
Who we are
Ahoy, global community! With 17000 professionals from +70 countries, we’re a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.
Ready to take the next step in your career and create memorable retail experiences for guests onboard? SHOP SPECIALIST – BEAUTY & FRAGRANCES
“Drive Success, Live your Ambition!”
What You Will Do
You will be a key reference point in the onboard retail experience, delivering personalized beauty consultations, driving sales performance, and creating memorable guest interactions in a dynamic and multicultural environment.
- Deliver personalized beauty and fragrance consultations, identifying guest needs and recommending the most suitable products
- Create engaging and memorable shopping experiences that inspire guests and enhance their vacation
- Drive sales performance by achieving individual and team targets, including key KPIs (UPT, ATV, CR)
- Ensure product displays and visual merchandising standards are consistently maintained at the highest level
- Manage stock operations, including receiving, replenishment, inventory checks, and reporting discrepancies
- Support training activities within the Beauty & Fragrances category, sharing product knowledge with the team
- Handle guest feedback and requests promptly, ensuring high levels of satisfaction and service excellence
Who You Are
You bring a passion for beauty, strong sales acumen, and a guest-oriented mindset, with the ability to thrive in a fast-paced, international retail environment where performance and experience go hand in hand.
Required
- Secondary school diploma; studies in Beauty, Cosmetics or related fields are a plus
- At least 1 year of experience in beauty retail or high-end sales environments
- Knowledge of fragrances, cosmetics and product ingredients
- Good command of English (minimum B1 level) to interact with an international guest base
- Strong communication and interpersonal skills
- Sales-driven mindset with ability to identify needs and close sales
- Attention to detail and ability to maintain high visual and operational standards
Nice to have
- Experience in multicultural or international environments
- Additional European languages (Italian, French, German, Spanish)
- Previous shipboard experience
What We Offer
Your contract
- Fixed-term, full-time contract onboard
- Meals and accommodation included throughout your contract
Your life onboard
- International experience combining travel, personal development, and independence
- Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
- Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
- Discounts on onboard restaurants and bars (with possible daily credit)
- Accommodation & services: assigned cabin (single or double) with bathroom
- Cabin cleaning + free laundry service (crew laundrette and uniforms)
- Package delivery service
- Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
- Discounts on shops, products, hairdresser, and SPA
- Wellbeing & health: Free medical assistance onboard and ashore
- Welfare and wellbeing programs (sports, events, monthly activities)
- Leisure time: Access to gym, lounge, bar, pool, and solarium for crew
- Crew excursions + discounts on guest tours
- Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)
→ Discover what life onboard looks like: hidden link - please login
Your Growth
- Structured onboarding + welcome kit
- Mentorship program with a dedicated mentor
- Clear career path within your department
- Learning Officer for skills development and continuous improvement
- Development model to identify and promote talented individuals
→ Learn about our culture and values: hidden link - please login
Why Costa
Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.
Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years
We are united by a shared passion: to drive success and live their ambition. Whe
Costa Crociere
Costa is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
From the beginning, we operate with passion to make our guests find the most wonderful places to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises, offering them the opportunity to discover countries and to meet different cultures, with respect for their identities.
We enjoy an international environment rich in cultural diversity that is positive, friendly, and welcoming. We are team-oriented and know that diversity of thought and ideas are key to growing personally and professionally.
We are a respected and valued diverse global community of more than 19,000 people representing 70 different countries and cultures. We are young, explorers and pioneers with a passion for making human connections with each other and across the world.
Your career is an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?