Vessel type: Ocean-going cruise ship
Purpose of Position
To control, maintain and operate the Broadcast facilities, film and public audio requirements of the ship, utilizing live TV channels, Viking programing, authorized movies, documentaries and licensed special events, including the filming of ship events, daily programming, cinema, pool deck, lounge and theater output
- Set up and operates broadcast equipment for assigned programming from Broadcast Center
- Adjusts the fidelity, brightness and contrast of video transmissions using video control consoles, monitoring clarity, reliability and strength of signals
- Monitors antennae and dishes to ensure clearest signal for transmission in consultation with Systems Manager.
- Maintain the 22 public audio channels for background music and maintain quiet areas
- Liaises with Food and Beverage Manager for appropriate audio content in restaurants
- Films and edits daily TV show with Cruise Director and other periodic output and upload to system for broadcast
- Films and edits lectures, presentations and port talks for upload to system for broadcast
- Liaises with Stage Manager regarding broadcast of cinema, theater, pool deck and lounge output
- Provides back up to Systems Manager on technical matters regarding operation of public and stateroom televisions
- Communicates outages and ‘dead’ zones to Hotel General Manager, Guest Services Manager and Cruise Director
- Assists Assistant Cruise Director and L.A. marketing on the update of display screens on board
- Maintains a programming log of issues and challenges and provides a Voyage Report to Cruise Director.
- Assists with the maintenance of broadcast equipment.
- Is competent in monitoring stock control and ordering of consumables
- Communicates in a clear, concise and timely manner with Cruise Director, other departments and management of systems, such as Red Cell, EBH and other outside contractors related to Broadcasting
- Is on time for all set-ups, show call, meetings and work calls and maintains working log of hours
- Maintains cleanliness and order in all sound areas
- Participates in special events by assisting with video needs.
- Performs other duties as assigned by the Cruise Director and Assistant Cruise Director.
- Performs in a manner consistent with VOC’s Mission, Values and Vision, including a commitment to diversity and inclusion
- Maintain, uphold and execute the Viking quality and Service Standards
- Monitor guest satisfaction and report issues, concerns and suggestions
- Qualifications in Broadcasting in theater, television, live events or cruise ships preferred or audio cross training from Stage Management. Equivalency of experience, training and education in broadcasting projection systems and skills will also be considered
- Prefer previous ship experience
- A minimum of 2 years of professional experience in which strong knowledge of computer systems (both hardware and software) for set-up and support of broadcasting have been applied.
- Knowledge of public audio broadcasting preferred
- Video and digital filming and editing skills expected Good communication ability with department heads, management and outside contractors
- Microsoft proficient with good command of email, word and excel
- Strong command of English
- Commitment to Safety and Security programs
- Well groomed
- Understand guest needs
- Time Management
- Reliable and pressure resistant
- Proactive in upholding Viking standards of excellence
- Enthusiastic crew member
Solid line: Report to the Cruise Director and secondary to Hotel General Manager and Guest Services on issues that affect guest service
Guidelines and Regulations
Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation • Departmental Manual
Good knowledge of the English language is required.
JOIN OUR FAMILY
As the World’s Leading River Cruise Line® and the #1 Ocean Cruise Line, we are constantly innovating our business and growing our fleet. With more than 64 river ships and 6 ocean vessels cruising across 6 continents, we are the largest, most award-winning company in the industry. There is tremendous opportunity to join our dynamically growing company — whether on board our ships or in our corporate offices.
Viking Cruises was founded in Russia in 1997. The company established headquarters in Los Angeles, California in 2000 and through rapid expansion has enjoyed double-digit growth in recent years. With operational headquarters in Basel, Switzerland, Viking provides travel experiences for guests with an interest in geography, culture and history.
The award-winning Viking Longships offer a variety of stateroom categories and true two-room suites with full-size verandas. Onboard amenities include a restaurant, bar & lounge, library and expansive sun deck. River cruises range from 8 to 23 days, with itineraries featuring Europe’s Rhine, Main, Danube, Seine, Rhône, Douro, Moselle, Elbe, Dordogne, Garonne and Gironde Rivers; Russia’s Volga, Neva and Svir; Ukraine’s Dnieper; Egypt’s Nile; China’s Yangtze; and Southeast Asia’s Mekong.
In 2015, Viking introduced its first ocean ship with the christening of the 930-guest all-veranda Viking Star. One year later, Viking launched its second ocean ship, Viking Sea, which was joined by sister ships Viking Sky and Viking Sun in 2017 and by Viking Orion in 2018. The fleet welcomes Viking Jupiter in 2019. Four more yet-to-be-named ships are scheduled to launch by 2023. Ocean itineraries are designed to maximize the amount of time travelers spend in their destination. These enriching itineraries include base and combination cruises sailing to Scandinavia and Northern Europe, the Mediterranean, the Caribbean, Australia and New Zealand, Asia, Alaska, the Americas, and Africa.