Learning & Development Manager - Shipboard Job

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.

Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of 18 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities. Princess Cruises is the employer of choice in the cruise industry. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our team and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of call that will leave you breathless.

Working for Princess Cruises is ideal if you are looking to take your career to the next level and enjoy a challenging and unique environment. As a Learning & Development Manager you will be responsible for effectively developing and delivering shipboard training programs and liaising with all departments to create an optimal training experience in support of management and crew and in line with the Company’s Core Values and brand strategy.

Job Responsibilities Include:

• Consulting with onboard leadership and all departments to deliver customized, relevant learning solutions that support overall operational needs in line with the Company’s Core Values and brand strategy.
• Communicating effectively with internal customer to determine learning support needs based on a thorough assessment, including personal interviews, on-the-job performance observation, metrics analysis and/or guest and operational feedback.
• Supporting all leadership development and delivery efforts for ship based employees from strategy to operational execution.
• Facilitating leadership development and learning courses, workshops, events and activities including team building activities and other critical meetings.
• Actively participating with Human Resources Learning & Development Department to implement, test, and pilot new training projects/initiatives.
• Evaluating current programs and performance using analytics, statistics, metrics, trends, and direct feedback and makes relevant suggestions for ongoing enhancement.
• Overseeing participant enrollment processes and conducting follow up evaluations to measure impact and identify curriculum improvements.
• Supporting large-scale organizational effectiveness and change management efforts.

Qualifications:

• Bachelor's degree in Communications, HR or related field, or equivalent work experience
• Minimum of three (3) years’ experience in a training and development position that includes program delivery and assessment
• Prior experience delivery leadership content
• Strong facilitation skills
• Prior people management experience preferred
• Ability to establish and maintain cooperative working relationships with a variety of staff levels in the company
• Demonstrated high level of computer fluency in Microsoft Office applications
• Strong Command of the English language, both verbal and written

Note:

All contacted candidates must submit a fifteen (15) minute demo presenting a topic of their choice as if they were currently working as a Learning and Development Manager onboard.

Along with a challenging career and worldwide travel opportunities, Princess Cruises offers many other benefits. This position is afforded comfortable, single cabin accommodations, meals, and access to crew facilities such as a crew bar, fitness center, pool and a recreation center.

Regardless of the rank or role, we are all one Princess Cruises team. Together, we share our world, share our hearts, and create lasting memories.

Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.