Future Cruise Consultant

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.

Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of 18 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities.

Princess Cruises is the employer of choice in the cruise industry. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our team and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of call that will leave you breathless.

Be the Consummate Host by representing the Future Cruise Sales program in various onboard environments to generate future bookings and revenue.

Requirements:

• Sales background to offer information and guidance for future cruises.
• Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers.
• Motivation to excel in all aspects of job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
• Willingness to embrace all Company values and Service Credo and lead by example.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.
• Ability to adapt and adjust to a variety of circumstances.

Job Responsibilities include:

• Consistently meets or exceeds established sales targets as outlined by shoreside operational management.
• Consistently meets or exceeds productivity and service goals as tracked and reported by onboard and shoreside management.
• Ensures that future cruises are always effectively marketed and presented to passengers, encouraging sales where appropriate.
• Promptly and accurately addresses and acts upon all passenger booking inquiries.
• Promotes specific destinations and the overall Future Cruise Sales program by conducting clear, effective Future Cruise Sales presentations.
• Works with shipboard media to create effective commercial and promotional videos for in-stateroom television.
• Supports program changes by actively participating in any trial or test programs and providing appropriate feedback to management.
• Regularly collaborates closely with the Captain’s Circle Host / Hostess to maximize onboard sales.
• Regularly collaborates closely with the Customer Services Director to ensure that Future Cruise activities and presentations are scheduled at optimal times.

Regardless of the rank or role, we are all one Princess Cruises team. Together, we share our world, share our hearts, and create lasting memories.

Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.