Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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97 jobs found  |  Page 1 of 20

  1. Front Desk Manager- Cruise Ship Worldwide

    Lead and manage the shipboard front desk team, oversee embarkation and debarkation, resolve guest issues, ensure cash handling compliance, coach staff, and drive operational excellence and guest satisfaction.

    May 20, 2026 - Navis Consulting - English

    Guest Services Manager

  2. Future Journeys Ambassador

    Lead onboard future journey sales by operating the Future Journeys desk, advising guests on itineraries, hosting events, liaising with travel advisors, and exceeding booking targets.

    May 19, 2026 - Explora Journeys - English

    Future Cruise Consultant

  3. Concierge (Shipboard)

    Provide tailored guest destination knowledge, manage onboard and shoreside reservations and tour dispatch, and coordinate with departments to ensure seamless, personalised guest experiences throughout the voyage.

    May 19, 2026 - The Ritz-Carlton Yacht Collection - English

    Receptionist / Concierge

  4. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    May 18, 2026 - People Conquest - English

    Guest Services Officer

  5. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    May 18, 2026 - People Conquest - English

    Guest Services Officer