P&O Cruises - Head Waiter
Our guests choose P&O Cruises for an unforgettable dining experience and to taste sensations from every continent to voyagers all over the globe. P&O Cruises are looking for a Head Waiter, with the ability to identify the opportunity to do extra for guests and consistently achieve the highest level of guest satisfaction. Be part of the team that revolutionises the way people think about cruise holidays!
As Head Waiter, you’ll be responsible for providing exemplary customer service to guests through each and every dining experience, whilst leading and supporting a team within an allocated restaurant. Working with the Assistant Dining & Beverage Manager through the provision of a smooth and efficient service, you will be aiming for guest compliments and smiles! You will have to anticipate guests’ needs without being directly asked through observation of body language and listening.
Are you a thoughtful team leader who does what you say you will do? Do you use you initiative each day to ensure that you go over and above guests expectations? Are you charismatic and a strong communicator who can deal with our international guests?
P&O Cruises require the following experience:
- Previous professional waiting experience preferably gained within a 4/5* high volume hotel or restaurant
- Experience of managing/supervising large teams within a service environment
- Competent in the use of most MS Office software
- Good command of written and spoken English
- Level 3 Award in Supervising Food Safety in Catering is desirable
It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. Join us on our journey, apply now.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and out people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, gender, race, religion or belief, sexual orientation, marriage and & civil partnership and pregnancy & maternity.
Please note that a Personal Survival Techniques (PST) STCW is a requirement for this role. Further information will be provided should your application should be successful.
You will need valid STCW certificates to apply for this position. Find an STCW course near you.
Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!
At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.