Learning Development Mgr

Department: Human Resources

Employment Type: Fixed Term Contract

Reporting To: Human Resources Manager

Description

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
As Learning & Development Manager you will support our onboard Human Resources Team in facilitating leadership development and learning courses, workshops, events, and activities, including team-building activities and other critical training.

Key Responsibilities

• Consulting with onboard leadership and all departments to deliver customized, relevant learning solutions that support overall operational needs in line with the Company's Core Values and brand strategy.
• Communicating effectively with internal customers to determine learning support needs based on a thorough assessment, including personal interviews, on-the-job performance observation, metrics analysis, and guest and operational feedback.
• Supporting all leadership development and delivery efforts for ship-based employees from strategy to operational execution.
• Facilitating leadership development and learning courses, workshops, events, and activities, including team building activities and other critical meetings.
• Actively participating with the Human Resources Learning & Development Department to implement, test, and pilot new training projects/initiatives.
• Evaluating current programs and performance using analytics, statistics, metrics, trends, and direct feedback and makes relevant suggestions for ongoing enhancement.
• Overseeing participant enrollment processes and conducting follow up evaluations to measure impact and identify curriculum improvements.
• Supporting large-scale organizational effectiveness and change management efforts.  

Skills, Knowledge & Expertise

• Bachelor's degree in Communications, HR, or related field, or equivalent work experience.
• Minimum of three (3) years experience in a training and development position that includes program delivery and assessment.
• Prior experience delivering leadership content.
• Strong facilitation skills.
• Previous people management experience preferred.
• Ability to establish and maintain cooperative working relationships with a variety of staff levels in the company.
• Demonstrated a high level of computer fluency in Microsoft Office applications.
• Strong Command of the English language, both verbal and written.

Benefits

Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.