Data Administrator - Profit Protection
About the opportunity:
Ships are sailing, stock is moving... the Profit Protection team are recruiting.
Do you have good computer literacy and strong communication skills (written and verbal)? Can you unpick data discrepancies and identify the root cause when solving a problem? Are you methodical with attention to detail, whilst dealing with stakeholders who are operating globally (Retail Managers on board ships)? If so, this could be the ideal role for you...!
Harding is leading the way in innovative onboard cruise retailing, adopting a Trinity Partnership approach with our cruise line partners and brand partners to excite and entice customers with unique shopping experiences. We stay at the cutting edge of retailing; consistently providing outstanding customer service and winning global retail awards.
About the role:
The accurate flow of data between the ships and our land-based systems is an essential and critical part of our business. The permanent link that land based retailers enjoy is not available to cruise line retail, and every cruise line uses their own EPOS system which raises additional challenges. The Data Administrator within Profit Protection will investigate and resolve any issues relating to poor/incomplete data, not only investigating the root cause of the issue but also engaging with multiple stakeholders across the business to eradicate the issue through technical design or new operational procedures. Harding will be adopting an updated ERP system imminently (July) and the successful applicant will help to shape data handling in the future.
What you’ll be doing:
- Monitor and manage the sales data flow from the ships to the in-house ERP system
- Monitor and manage the ship delivery data flow from the ships to the in-house ERP system
- Help train and develop shipboard and landside team members to improve compliance to process
- Help to reduce stock loss throughout all areas of the business
- Support the wider Profit Protection team with data analysis/stock movement investigations
- Help develop and shape the design of the next stage of development to the new ERP system
- Experience with Microsoft Office
- Good written and verbal communication skills
- Excellent attention to detail
- Process driven
Harding is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding.
Good knowledge of the English language is required.
THE HARDING WAY
Our vision is to be the global leader in on board retailing and services, based on solid commercial performance and partnerships. This will be achieved by delighting customers with a world class shopping experience that offers relevant brands, great service and innovative customer experiences.
Always with a Trinity Partnership approach between ourselves, cruise line partners and brand partners, we create exhilarating shopping experiences.
It’s this special approach that has helped us to secure contracts with over 22 cruise brand partners across the globe, including more than 62 cruise ships and creating 250 forward-thinking retail shops.
CAREERS AT HARDING
Cruise ship retail jobs give you the chance to build an exciting career and see the world at the same time. We are always looking out for passionate, talented people to join the onboard teams as sales assistants, product sales specialists or as part of the retail management team.
At Harding we recruit all year round! We are always keen to hear from the talent of tomorrow. It is a straightforward and easy application process, so please apply online today.
If successful at vetting, we will invite you to a telephone or video interview. Once you have passed this stage, we will invite you to attend one of our group assessment centres held around the UK or online.