Assistant Shore Excursions Manager
The Assistant Shore Excursions Manager promotes shore excursion tours and packages to guests. He/she works his/her assigned shore excursions desk shift; prepares and submits required reports; trains new staff members; coordinates tender operations with the Marine department; meets tour operations while in port; and inspects new shore excursions. Preferred candidates have experience in a customer contract related position with working knowledge of customer service techniques; knowledge of ports-of-call and associated ports; and the ability to sell, upsell, and cross-sell tour products and services.
Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!