A Concierge provides a variety of personalized services and information to VIPs inquiring at the Concierge Lounge. As a Concierge, you must actively listen and extend assistance to resolve all guest issues and concerns. You must be strongly oriented towards guest satisfaction. You also need to have an outstanding hospitality, focused customer service, effective decision-making abilities, and strong communication and organizational skills. If you have experience in a similar role in an upscale resort, hotel, or cruise ship, then we'd like you to be part of our Guest Services team!
Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!