- Royal Caribbean Group
- Guest Services Jobs
- March 3, 2023
Butlers take ownership of guest concerns and needs, providing personalized assistance, information, and service to suite guests, including: preparing assigned suites before the voyage; replenishing items in the suite as needed; providing food and beverage services to guests according to established service and style standards; making arrangements for special needs; and responding to guest complaints in a considerate, professional, and positive manner. Two years food and beverage and or housekeeping service experience in an upscale hotel, cruise ship, or resort; and superior conflict-resolution, customer service, interpersonal, and oral communication skills are required for this role.
Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!
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