Royal Caribbean Group

Chief Concierge

Royal Caribbean Group
Guest Services Jobs
Receptionist / Concierge
13 July 2024

The Chief Concierge aims to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. The position will focus on ensuring operational goals are met and consistent training, leadership, development, and recognition of overall team performance are sustained. The Chief Concierge is the lead of the Concierge team and point of contact for other leaders onboard. Responsibilities include, but are not limited to, finalizing and communicating onboard events relating to Concierge services, loyalty and groups utilizing grids and email communications to Heads of Departments.

Royal Caribbean Group

Royal Caribbean Group

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.

We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.

We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.

Come join our RCG family and journey with us!

View all jobs