Royal Caribbean Group

Assistant Casino Manager

Recruiter:
Royal Caribbean Group
Category:
Casino Jobs
Position:
Assistant Casino Manager
Updated:
5 July 2024

POSITION SUMMARY

In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff.

Hiring Requirements:
§ Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings.
§ One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels.
§ Ability to make decisions based on sound judgment regarding rules and regulations.
§ Ability to observe and recognize payout accuracy, dealer behavior and associated activities.
§ Satisfactory completion of Gaming Board/Commission approved dealer school.
§ Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel.
§ Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques.
§ Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
§ Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs.
§ Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred.

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship.

Language Requirements

Good knowledge of the English language is required.

Royal Caribbean Group

Royal Caribbean Group

careers.royalcaribbeangroup.com

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.

We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.

We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.

Come join our RCG family and journey with us!


View all jobs