Sound & Light Technician Assistant (Shipboard)

Department: Entertainment

Employment Type: Fixed Term Contract

Reporting To: Sound & Light Technician

Description

POSITION SUMMARY
The Assistant Sound & Light Technician is responsible for supporting the setup, operation, and maintenance of sound and lighting systems onboard The Ritz-Carlton Yacht Collection. Reporting directly to the Sound & Light Technician, this role assists in the installation and adjustment of equipment for various events, including performances, presentations, and other onboard activities. The Assistant ensures that all technical aspects meet the required standards, collaborates with the team to enhance the overall audio-visual experience, and when necessary, helps troubleshoot issues during events. Additionally, the role involves routine checks on equipment, reporting on daily operations, and contributing to the continuous improvement of event production quality.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality, and Environmental standards.

Essential Duties

• Assists in overseeing the technical and operational quality of all sound and light needs onboard, contributing to positive and memorable experiences for guests.
• Helps with the appropriate setup of sound and light for daily live entertainment, local entertainment events, lectures, meeting spaces, Ritz Kids activities, and background music.
• Assists in the purchasing requests for materials related to the Entertainment & Enrichment department - specifically sound and light OS&E and consumables replenishment.
• Participates in regular technical checks and preventative maintenance, and ensures that sound and light equipment spaces are clean and organized, maintaining a safe working environment.
• Supports the execution of physical inventories and inventory spot-checks as per the inventory schedule; helps minimize inventory levels while ensuring sufficient stock to operate smoothly, and works towards minimizing waste, breakage, and wear and tear.
• Assists in creating and monitoring maintenance requests for non-functional equipment, addressing issues affecting the Entertainment operation, and ensuring timely resolutions; escalates delays to the supervisor as needed.
• Acts as a liaison for guest sound, light, and audio-visual technical requests, coordinating with the Sound & Light Technician to meet guest needs.

Qualifications

• Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to the position.
• Basic knowledge in operating, programming, and maintaining professional sound and light equipment for live entertainment venues, including digital and analogue audio consoles; ability to assist in identifying technical problems and suggesting effective solutions.
• Familiarity with industry rules and regulations, terminology, and best practices in lighting and audio techniques.
• Basic networking and computer skills, with knowledge of Microsoft Windows and OSX operating systems as well as sound and light specific applications.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint), OSX (Keynote, Pages), and Adobe (Acrobat Reader, Photoshop).

PHYSICAL REQUIREMENTS
While performing the duties of this job, the Lady or Gentleman is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, and hearing abilities are required to receive and give instructions in the event of an emergency, including the lowering of lifeboats. Ability to lift and/or move up to fifty (50) pounds.

COMMUNICATION
All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.