2nd Sanitation Steward - Norwegian Cruise Line

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! 

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Second Sanitation Steward follows company rules and regulations associated with Public Health and the daily operation of the utility galley and dish wash/pot wash operations. This position is responsible for maintaining catering equipment properly and the overall cleaning of all food contact items, equipment and the catering area facilities. This position maintains the highest levels of sanitation and hygiene of the F&B catering operation.

• Supervising of all utility galley crew who perform daily operations such as dishwashing, pot-washing, restocking of the service line with plates and crockeries, deck & bulkhead cleaning and maintenance, paper towel and soap restocking and the overall cleanliness of all the galleys including the crew galley, specialty restaurant galleys, lido galley and the main galley. Ensure reasonable and proper manning of each station during hours of operation.
• Maintain proper operational effectiveness and keep the operation running smoothly, safely, and effectively.
• Ensure reasonable and proper manning of each dish wash and pot wash station during hours of operation as necessary.
• Assists the Sanitation Supervisor with training of new crew in all aspects of Norwegian Cruise Line public health and USPH/FDA requirements.
• Must be familiar with and active in the Safety and Environmental Management System (SEMS) including his/her responsibility in the safety organization according to the Crew Emergency Plan and Station Bill.
• Maintains up-to-date knowledge of the approved cleaning chemicals and products and applies these products correctly to ensure all items, areas, equipment and general furnishings are clean and sanitized and in sound condition
• Recognizes any equipment failures and reports to the Sanitation Supervisor accordingly.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

QUALIFICATIONS / REQUIREMENTS

• Intermediate to Advanced verbal and written level of English is required.
• Intermediate to Advanced knowledge of MAPS, Microsoft Word, Outlook, Excel and Fidelio is required.
• One year experience with high volume food and beverage operations is required.
• One year experience implementing and setting up cleaning schedules is required.
• One year experience establishing and maintaining proper inventories of cleaning chemicals is required.

EDUCATION

• High school diploma or foreign equivalent is required.

ATTRIBUTES

• Consistently communicates with tact and diplomacy at all levels
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.