Assistant Laundry Manager

POSITION SUMMARY

Supervise the daily operation of the laundry facility and ensure that proper chemicals are used and disposed of according to the Approved Chemical List.
Provides the efficient, day-to-day service and quality of the laundry facilities, ensuring the guest & crew laundry are cleaned and well presented. Ensure all laundry equipment is in proper working condition and every employee adheres to the company requirements and guidelines. Assign and review the work of laundry personnel engaged in receiving, washing, ironing, and packaging of laundry.

QUALIFICATIONS:

• Minimum of two (2) years guest facing service experience in a luxury environment.
• Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
• Confident, well-groomed appearance with a warm and welcoming demeanor.
• A minimum of three years of related experience and/or training in the laundry field; or equivalent combination of education and experience.
• Ability to read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Knowledge of proper cleaning techniques, requirements and use of equipment.
• Knowledge of proper chemical handling.
• Ability to apply customer service skills, according to Company policy, when interacting with guests and coworkers.
• Completion of high school or basic education equivalency preferred.
• Working knowledge of computers, Internet access, and the ability to navigate within variety software packages such as Excel, Word, and Adobe Page Maker or related programs.
• Completion of high school or GED required; university degree preferred.
• Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.

LANGUAGE REQUIREMENTS:

Ability to speak additional languages such as Spanish and European languages preferred.