Laundry Manager

POSITION SUMMARY

Supervise the daily operation of the laundry facility and ensure that proper chemicals are used and disposed of according to the approved chemical list. The laundry manager is responsible for the overall management of the laundry facilities and laundry personnel and committed to delivering excellent Guest Services.
Coordinating with Housekeeping Director & Maintenance Manager for preventative maintenance of laundry equipment ensures any significant maintenance issues are completed on time. All duties and responsibilities are to be performed by following the Company's Safety, Quality and Environmental standards.

QUALIFICATION:

· Minimum of two (2) years guest facing service experience in a luxury environment.
· Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.

· Degree of technical proficiency; the ability to assess methods and procedures, knowledge of equipment and supplies, exercise good judgment on any corrective program and enough skill to determine the essentials and importance of complete department programs.

· Confident, well-groomed appearance with a warm and welcoming demeanor.

· A minimum of two years of related experience and training in the laundry field; or equivalent combination of education and experience.

· Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (Issutrax, OCIMS, Fidelio, Kronos, Celebrity App)

· Knowledge of proper cleaning techniques, requirements and use of equipment.

· Knowledge of proper chemical handling.

· Ability to apply customer service skills, according to Company policy, when interacting with guests and coworkers.

· Completion of high school or basic education equivalency preferred

· Ability to fulfill the above-mentioned Key Responsibilities and all reasonable company requests.

LANGUAGE REQUIREMENTS:

Ability to speak additional languages such as Spanish and European languages preferred.