Junior Payroll Purser

About the Role

Reporting to the Administration Purser – Payroll and T&A, this position assists with the overall payroll process and all financially related crew services. This position involves a significant amount of time dealing with crew directly and requires a strong customer-service focus.

This position assists with the overall payroll process and all financially related crew services, requiring a strong customer-service focus.

 Responsibilities

•  Assist with the overall payroll process.
• Handle all financially related crew services.
• Interact directly with crew members.

Qualifications

• Minimum hiring, language, and physical requirements to perform the job.
• Completion of high school, basic education or vocational training equivalency required.
• Minimum 1 year experience in a payroll or accounting processing position within the hospitality industry or financial institution preferred.
• Minimum 6 months' experience in cash handling and an understanding of US currency and exchange rates preferred.
• Exceptional administrative and analytical skills and aptitude for accounting/bookkeeping.
• Ability to work independently as well as part of a closely-knit team.
• Ability to work with and maintain confidential documentation.
• Proven customer service skills to interact appropriately with guests and crew in a considerate, professional, and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests, crew, directors, managers and shoreside employees to resolve problems and negotiate resolutions.
• Demonstrable potential for growth into management and leadership roles.
• Competence in operating basic office equipment, including calculators, telephones, computers, and copy machines.
• Proficiency with computers, internet, and software programs such as Access, Word, PowerPoint, and Outlook.
• Intermediate level Excel skills with Financial, Math and Lookup functions and formulas.

Required Skills

•  Ability to speak English clearly, distinctly, and cordially with guests and crew.
• Ability to read and write English to understand, interpret and convey written information.
• This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and coworkers.

Preferred Skills

• Minimum 1 year experience in a payroll or accounting processing position within the hospitality industry or financial institution preferred.
• Minimum 6 months' experience in cash handling and an understanding of US currency and exchange rates preferred.