Head of Claims

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

We are looking for an experienced and highly motivated senior claims professional to join our busy Legal Department and lead our claims function within the department. The successful candidate will bring strong expertise in maritime and personal injury claims, ideally within the cruise industry, and will be confident managing a broad range of shipping-related and complex personal injury matters on an autonomous basis. The role involves regular liaison with external lawyers, insurers, agencies, ship command and internal stakeholders, as well as the day-to-day management and development of the claims team.

Your Impact

•    Provides management of Admiralty Matters and Personal Injury Claims
•    Gives assistance to Marine Operations and shipboard staff on operational matters
•    Corresponds with opponent lawyers, medical and crew departments, P&I Insurers, Agents and P&I Correspondents
•    Provides trends and claims dates relating to pending matters, maritime claims and personal injury cases and budgeting for potential costs
•    Updates senior management and Head Office on all claim matters
•    Liaising with the Insurance function in Head Office with regards to insurance renewals
•    On-call availability in the event of urgent claims
•    Occasional national and international travel required

Your Journey so far

•    Maritime and legal experience required, ideally with a legal qualification or significant experience working in a claims role in an insurer or shipowner
•    Sound knowledge of shipping agreements and crew employment contracts
•    Knowledge of Personal Injury claims matters, ideally in the cruise industry
•    Knowledge of marine insurance policy wordings
•    Line management experience

Your Essentials

•    Fluent English language skills (knowledge of second language would be an advantage)

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!