Onboard Marketing Team Leader

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Job Purpose

The Onboard Marketing Team Leader oversees the Naples based team that delivers all onboard marketing communication for MSC Cruises, ensuring timely, high quality, and strategically prioritized communications across all onboard channels (print and digital) to inform guests and drive revenue.

Key Accountabilities

•    Team Leadership: Manage the Naples-based team responsible for developing onboard marketing content (print and digital) across all onboard departments. Ensure team alignment with company objectives, goals, and new projects. 
•    Project Management: Oversee incoming project requests and tactical actions from supported departments, assign tasks to team members, track progress, and provide regular updates until completion. 
•    Stakeholder Coordination: Liaise with internal and external agencies to establish and maintain project timelines. Lead weekly project alignment call with internal creative agency and Onboard Marketing Team, escalating to the Head of Onboard Marketing when project delays are anticipated. 
•    Corporate Collaboration: Maintain strategic alignment with Head of Onboard Marketing and other leaders in the Corporate Marketing Team and key local offices.  
•    Brand Compliance: Ensure all marketing materials adhere to brand standards.
•    Innovation & Strategy: Keep onboard marketing at the forefront of industry standards by leading the team to propose new strategies based on competitive analysis and guest feedback. 
•    Budget Management: Manage purchase orders related to onboard marketing projects. 

Qualifications

•    Minimum 5 years of experience in a marketing lead / manager role within hospitality or guest communication. Experience working on board cruise ships is an advantage. 
•    Fluent (C1) English and Italian. Any additional language is a plus. 
•    Bachelor’s degree in Marketing, Communication, or a related field.
•    Proven ability to develop and execute marketing projects involving multiple departments. 
•    Passion for enhancing guest experience through timely and effective marketing. 
•    Strategic Thinking & Prioritization. 
•    Project Management & Organizational Skills. 

Visa Requirements (if any)

•    Right to work in Italy.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!