IT Environment Manager

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

JOB PURPOSE

MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.MSC Crociere is looking for an IT Environment Manager. Ensure the availability, stability, and governance of IT environments across the full release lifecycle, enabling controlled and timely software delivery across MSC Cruises' business-critical platforms.

KEY ACCOUNTABILITIES

•    Ensure availability, stability, and readiness of all IT environments (DEV, TEST, PRE-PROD, PROD) supporting release and testing activities.
•    Govern and facilitate the execution of release plans across environments, coordinating application and DevOps teams to ensure timely and controlled deployments.
•    Manage and control application versions across environments, ensuring consistency between deployed versions, approved changes, and release artifacts.
•    Enforce adherence to versioning and branching standards, including GitFlow, Semantic Versioning, and DevOps principles.
•    Plan and coordinate environment usage, resolving conflicts and managing dependencies across concurrent releases and workstreams.
•    Govern environment refresh activities, ensuring alignment with production-like conditions and compliance with data and security policies.
•    Support Agile and SAFe delivery teams by enabling efficient use of environments within CI/CD pipelines and DevOps practices.
•    Monitor environment-related KPIs and drive continuous improvement of release and environment management processes.

QUALIFICATIONS (skills, competencies, experience)

•    Minimum 3–5 years of experience in IT environment management, release management, or a related infrastructure/delivery role.
•    Experience in a complex, multi-platform IT delivery environment; cruise, travel, or logistics industry is an advantage.
•    Fluent in English, oral and written; Italian is a strong advantage.
•    Hands-on experience with CI/CD pipelines (Jenkins, Azure DevOps, GitLab or equivalent); familiarity with configuration management tools (Ansible, Terraform or equivalent) and ITSM platforms (ServiceNow or equivalent).
•    Bachelor's or Master's degree in Computer Science, Engineering, or equivalent; ITIL Foundation certification is a strong advantage.
•    Strong organisational and coordination skills, with the ability to manage multiple environments and stakeholders simultaneously.
•    Solid understanding of software delivery lifecycles (SDLC) and infrastructure concepts (virtualisation, cloud, networking, storage).
•    Excellent communication skills, able to engage effectively with both technical and business stakeholders.

VISA REQUIREMENTS

•    Right to work in Italy

WHAT WE OFFER

In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.
Contract 
-    Type of contract: Permanent
-    Hybrid working model: 2 days per week remotely
-    Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
-    Gross annual salary (RAL): between €45.000 – €52.000 gross per year, paid over 14 monthly installments
-    Meal vouchers: worth €8 per on-site working day
The offer in terms of salary will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.
Welfare&Wellbeing
We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!