
IT Scrum Master
- Recruiter:
- MSC Cruises
- Category:
- Land Based Jobs
- Position:
- IT & Digital Systems
- Published:
- July 8, 2026
Job Purpose
Enable Agile teams and stakeholders to deliver business value predictably by facilitating, coaching and continuously improving Scrum and SAFe practices, while fostering collaboration, flow optimization and delivery excellence across the Agile Release Train.
Key Accountabilities
• Partner with the Release Train Engineer, Product Management and stakeholders to improve ART flow, predictability and delivery outcomes
• Facilitate Scrum ceremonies and ART events ensuring effectiveness and continuous improvement (Sprint Planning, Daily, Review, Retrospective, PI events)
• Coach team members, Product Owners and stakeholders on Agile, Scrum and SAFe principles and practices
• Identify, manage and facilitate resolution of cross-team dependencies and risks within the Agile Release Train
• Analyze and leverage Agile metrics (Flow Velocity, Flow Time, Predictability Measure, Team Health Indicators, Sprint Goals Achievement) to drive continuous improvement
• Remove impediments and escalate systemic issues to the RTE and leadership when needed
• Foster collaboration, transparency and alignment within the team and across the ART
• Mentor and support Scrum Masters and Agile practitioners by sharing best practices, coaching techniques and lessons learned
• Drive continuous improvement actions and ensure follow-up from retrospectives and Inspect & Adapt workshops
• Promote DevOps mindset, quality practices and definition of done adherence
• Contribute to Agile maturity evolution by sharing best practices, templates and lessons learned across teams
Qualifications
• Proven experience (5+ years) in Agile environments, including at least 2 years as a Scrum
• Experience in large-scale Agile frameworks (preferably SAFe) within enterprise IT organizations
• Fluent in English
• Advanced knowledge of Agile tools (e.g. Azure DevOps, Jira, Confluence)
• Bachelor’s degree in computer science, Engineering or equivalent; SAFe Scrum Master (SSM) or Advanced Scrum Master certifications strongly preferred
• Servant leadership and coaching mindset
• Strong facilitation and communication skills across technical and business stakeholders
• Problem-solving and impediment management capabilities
• Data-driven decision making and focus on continuous improvement
VISA Requirements
Right to work in Italy
WHAT WE OFFER
In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.
Contract
• Type of contract: Permanent
• Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
• Gross annual salary (RAL): between €38.000 – €45.000 gross per year, paid over 14 monthly installments
• Meal vouchers: worth €8 per on-site working day
The offer in terms of salary will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.
Welfare&Wellbeing
We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
MSC Cruises
WHERE PASSION MEETS OPPORTUNITY
MSC Cruises is the world’s third largest cruise line and the market leader in Europe with a strong and growing presence in North America. A global cruise brand with 23 modern ships offering cruises across five continents, guests can visit more than 100 countries worldwide with more than 300 destinations, making unforgettable memories and enjoying the finest hospitality.
Join us and be part of a global family where together we achieve the extraordinary!
