Butler Manager - Silversea cruises
- Recruiter:
- Royal Caribbean Group
- Category:
- Guest Services Jobs
- Position:
- Butler
- Updated:
- August 27, 2026
Qualifications:
- SHIPBOARD Employment
- Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment
- Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage
- Previous shipboard experience is highly preferred
- Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).
- Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce
Duties and Responsibilities:
- Ensure delivery of exceptional butler services to guests
- Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently
- Conduct embarkation inspections of all VIP suites
- Ensure in-suite arrival procedures are executed to brand standards.
- Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations.
- Mentor and prepare the Senior Butler for managerial responsibilities
- Meet or exceed brand‑defined performance targets and KPIs for the Butler Team.
Work Experience Requirements
All applicants must have previous experience in working in a 4/5* Hotel or Upscale Restaurant.
Royal Caribbean Group
careers.royalcaribbeangroup.com
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.
We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.
We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.
Come join our RCG family and journey with us!