Revenue Management Senior Analyst","@context":"http://schema.org","occupationalCategory":"Onboard Revenues

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

The Revenue Management Senior Analyst supports the Revenue Management Manager in maximising revenue within the assigned area of responsibility through the analysis of business performance, industry trends and booking curves, and the implementation of pricing and inventory strategies.The role leverages the Revenue Management System (RMS), together with market insights and other analytical tools, to identify revenue opportunities and performance risks, validate system recommendations, and translate them into actionable pricing and inventory decisions. The Revenue Management Senior Analyst takes ownership of assigned ships and related activities, ensuring timely implementation, monitoring and follow-up of agreed actions.

Your Impact

• Leverage the Revenue Management System (RMS) to monitor performance, assess pricing and inventory recommendations, identify exceptions and opportunities, and recommend or implement adjustments to booking curves when required, supporting timely revenue optimisation actions.
• Analyse historical and current performance, booking trends and booking curves, proactively identifying revenue opportunities and risks and recommending corrective actions.
• Evaluate promotional requests and assess their potential revenue impact.
• Investigate performance drivers and assess alternative actions, considering their potential impact on occupancy, NPD, revenue, market positioning and future booking potential, providing clear recommendations and business insights to support Revenue.

Management decision-making:

• Execute and coordinate pricing adjustments, including price mark-ups and mark-downs, and collaborate with Market Analysts to activate special pricing actions.
• Support Strategic Pricing reviews prior to the launch of new products.
• Support the definition and management of inventory guidelines, including cabin allocation, availability, guarantee cabins, overbooking risk assessment and multiple cabin management;
• Support the Revenue Management Manager in preparing large group quotations, including Block Booking Agreements.
• Support forecasting and budgeting processes.
• Support the preparation of Business Revenue Meetings (BRM), Deep Dive Meetings and other business performance reviews.
• Monitor and analyse promotional, commercial and group sales performance, identifying potential opportunities and risks.
• Take ownership of assigned ships and activities, ensuring that agreed actions are implemented, monitored and followed through.
• Prioritise activities according to their potential revenue impact and proactively escalate material risks requiring management intervention.
• Contribute to the continuous improvement of Revenue Management reports, analytical tools and working processes, and share relevant findings and best practices across the Revenue Management team.
• Provide support to Revenue Management Analysts in Naples during absences, workload peaks or complex business situations.

Your Journey so far

• Bachelor's degree in Mathematics, Statistics, Economics, Business Administration or a related field.
• Previous experience in Revenue Management is required, preferably within the travel, hospitality or transportation industry; experience in the cruise industry is considered an advantage.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Strong aptitude for working with Revenue Management Systems and analytical tools, with the ability to interpret system recommendations and apply commercial judgement.
• Strong aptitude for leveraging AI tools to enhance data analysis, reporting, process efficiency and business decision-making.
• Excellent analytical and problem-solving skills, with the ability to identify root causes and translate complex data into actionable business recommendations.

Your Essentials

• Fluent English; any additional European language is an advantage.
• Proactive, results-oriented, reliable and solution-focused.
• Flexible, open-minded, quick to learn and a strong team player.
• Ability to work autonomously, take ownership and manage multiple priorities in a fast-paced environment.
• Strong communication skills, with the ability to present complex analysis clearly and effectively to different stakeholders.
• Strong collaboration skills and ability to work effectively across Revenue Management, markets and other business functions.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!