Sushi Waiter

Department: Restaurant

Employment Type: Fixed Term Contract

Reporting To: Assistant Maitre'D Sushi

Description

The Sushi Waiter is responsible for delivering exceptional service within the ship's Japanese specialty restaurant. The role combines luxury hospitality, detailed menu knowledge, and personalized guest engagement to create memorable dining experiences. The Sushi Waiter acts as an ambassador for the venue by confidently presenting Japanese cuisine, sushi offerings, sake selections, and beverage pairings while maintaining the highest standards of service excellence.

Key Responsibilities

• Present and explain menu items, ingredients, preparation methods, and signature dishes.
• Take accurate food and beverage orders using the approved Simphony/POS system.
• Serve food and beverages according to company service standards.
• Recommend sake, wine, cocktails, and specialty beverages to accompany menu selections.
• Ensure proper service sequence and pacing throughout the dining experience.
• Demonstrate knowledge of sushi, sashimi, nigiri, maki, rolls, specialty dishes, and Japanese culinary traditions.
• Explain ingredients, allergens, cooking methods, and flavor profiles.
• Maintain current knowledge of menu updates and seasonal offerings.
• Promote signature dishes and specialty beverage selections.
• Set up and maintain assigned service stations.
• Ensure restaurant cleanliness and presentation standards are maintained at all times.
• Follow sanitation, food safety, and public health regulations.
• Participate in inventory counts and stock organization as required.
• Adhere to company policies and operational procedures.

Skills, Knowledge and Expertise

• High guest satisfaction and positive feedback.
• Strong menu and beverage sales performance.
• Accurate and efficient order handling.
• Consistent compliance with company standards.
• Positive contribution to team performance.

Qualifications

• Minimum 2 years of experience in fine dining, Japanese cuisine, luxury hotels, premium restaurants, or cruise ship operations.
• Knowledge of Japanese cuisine and sushi products preferred.
• Basic understanding of sake and wine pairing principles.
• Fluent English communication skills.
• Strong guest interaction and sales skills.
• Ability to work effectively in a multicultural environment