Food & Beverage Manager

As Food and Beverage Manager you will oversee and manage the entire Food and Beverage Operation, ensuring that high standards in all restaurant, bars, galleys and hotel stores are maintained at all times. You will also provide an efficient, smooth and financially sound operation, enhancing both the passenger and crew experience. You will:

• Effectively manage own department, ensure adequate resourcing of teams, complete appraisals identifying development opportunities and provide support to managers and supervisors to guide, motivate and direct their respective teams.
• Build and maintain an effective team ensuring all service issues are resolved in a professional and customer focused manner. Identify and develop opportunities to enhance the customer experience and increase passenger satisfaction scores.
• Manage department costs within budget: monitor and control expenditure, food cost and the cost effective use of all resources within the food & beverage operation. Lead and assist managers to increase their revenue generation, help to identify areas which need more support and develop corrective action plans. Communicate, implement and monitor initiatives within the department in order to maximise on board revenue.
• Liaise effectively with shore team regarding food and beverage supplies and equipment and ensure any new policies and initiative are understood and disseminated to the onboard team.
• Attend corporate sponsored social events as the figurehead of the Food and Beverage department.
• Ensure Food and Beverage products and services are relevant and delivered in line with corporate standards and comply with all legal, safety, environmental and hygiene policies and procedures.

We are looking for candidates who have experience of working within a 4 star, or higher, high volume Hotel or restaurant operation, you must have experience of ensurng high quality service and food across multiple outlets. You should have a comprehensive understanding of COSHH as well as USPH (United States Public Health) or equivalent international standards. We also require you to have a BTEC/HCIMA/HND/Degree or equivalent experience in a relevant specialism.

The ideal candidate will be highly experienced within food and beverage within a cruise ship environment and will have a geniune passion for the rol. They will also pride themselves on creating an unforgettable customer experience.

This is a fantastic opportunity to work for one of the world’s leading Cruise brands. Life on board involves working 10 hours a day, 7 days a week for the time that you are on board. Your ten hours will be split between morning, afternoon and evening activities.