Waiter

Vessel type: Ocean-going cruise ship

Job Description

WAITER/WAITRESS

Purpose of Position

You ensure a friendly and professional service in your assigned F&B area to the fullest guest satisfaction and in accordance with Viking Ocean Cruises Standards.

Your Responsibilities

• Professional, welcoming and sales oriented F&B service.
• Assigned areas of responsibilities in any F&B outlet according to direction from management.
• Area of responsibility is set up in accordance with direction from supervisor and  Viking Ocean Manuals.
• Prepare and performs F&B activities (i.e. cocktail parties, Tea Time, Café Lunch) and special events as assigned.
• Tallying any sales transactions and correctly follow any accounting procedures.
• Cleaning of working areas in accordance with HACCP and company rules and standards.
• Separation and disposal of waste / garbage
• Conducting stock takes and inventory according to company procedures.
• Assistance in other departments upon instruction from supervisors as required.
• Following all applicable company standards and HACCP rules.
• Keeping and storing of any assigned inventory stock in accordance with set par-levels following safety and sanitation rules and regulations.
• Active participation in onboard training programs.
• Embarkation duty as directed, including luggage assistance, guest escorting and any other related duty.
• Participation in loading as required and on direction of supervisors.
• Additional duties, not mentioned here, will be expected as per management request.

Supervisor: Restaurant Manager / F&B Manager

Receives instructions from:  Restaurant Manager / F&B Manager / Executive Chef / Hotel Manager / Maitre d’Hotel / Headwaiter / Head Sommelier / Restaurant Supervisor

Your Profile

• Graduated education in hotel / catering industry or equivalent professional experience.
• At least 2 years in similar position in 4* or 5* operation.
• Excellent English skills, other languages are an asset
• International experience / shipboard experience is an asset
• Ability to work independently, service and sales oriented and guest focused, positive personality, ambitious and with professional appearance.
• Flexible and stress resistant, team player, shows commitment
• Preferred age 20 – 40.

Guidelines and Regulations

Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation • Executive Chef Manual