Senior Assistant Purser
Be the Consummate Host by delighting our passengers with consistently excellent service and prompt service recovery while maintaining financial accuracy and conducting all interactions and transactions in line with the Company’s Core Values and overall operational strategy.
As Senior Assistant Purser you will cover the following roles:
- Guest Relation Manager
- Finance Manager
- Crew Manager
As Guest Relation Manager you will assist all passengers, creating positive rapport in order to effectively address any concerns, comments and complaints raised during the voyage.a. In conjunction with the Customer Services Director, you will monitor and solicit comments from passengers in regard to all hotel product service areas. In addition you will have to organize and administer all onboard ceremonial services paying close attention to all details and services requested, showing genuine care for each occasion.
As Finance Manager you will provide timely, accurate and meaningful financial information for distribution amongst the relevant onboard personnel and Princess’s Head Office to facilitate decision-making while demonstrating fiscal responsibility, accountability and regulatory compliance to the Company’s constituents. You will manage Ship's Cash Account and financial operation in strict observance of the Hotel Policy and Procedures Manual.In addition you will proactively guide and motivate all members of the Passenger Services Team with patience and enthusiasm, addressing all issues in a calm and polite manner.
As Crew Manager you will be in charge of the Crew Office and perform a personnel / Human Resources function in dealing with Officer and crew questions and problems which may relate, but not be limited, to missing baggage, expenses, payroll, contractual matters. In addition you will liaise with the Administration Officer for all crew immigration and customs documentation and ensure that the appropriate port officials receive the required documents on timely manner.
- 2 years Cruise Ships experience in an equivalent position is required.
- Strong leadership/management skills, ability to work under pressure.
- Analitical/accounting skills, strong customer service and problem solving skills
- Fluent English Language skills.
Along with a challenging career and worldwide travel opportunities, Princess Cruises offers many other benefits. This position is afforded comfortable, single cabin accommodations, meals, and access to crew facilities such as a crew bar, fitness center, pool and a recreation center.
Regardless of the rank or role, we are all one Princess Cruises team. Together, we share our world, share our hearts, and create lasting memories.
Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship.
Good knowledge of the English language is required.
We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.
Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of 18 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities.
Princess offers a fast-paced work environment with great opportunities for career development in a wide range of areas. Our goal is to be the employer of choice in the cruise industry. Regardless of the rank or role, we are one team with one dream at Princess Cruises.
Together, we share our world, share our hearts, and create lasting memories.