Associate Hotel General Manager

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.

Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of 18 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities. Princess Cruises is the employer of choice in the cruise industry. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our team and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of call that will leave you breathless

This position, reporting to the Hotel General Manager, directs the day to day operational efficiency of the Guest Service, Entertainment & activity programs, Housekeeping, Laundry and onboard revenue operations, ensuring product standards and cleanliness are maintained, as well as that each division within their area of responsibility adheres to all policies & procedures and delivers the agreed product in support of a consistent and efficient operation. As the Hotel General Manager’s designate, Associate HGM is also responsible for driving all onboard revenue performance and achieving revenue objectives.

Qualifications:

• Five+ years of progressive management experience in a leading hospitality setting with operational management experience in Guest Services, Housekeeping and revenue outlet operations.
• Demonstrated leadership capabilities with proven business and organizational planning, coordination and execution
• Quality driven with a proven passion for building a guest centric operation, delivering quality service standards and adopting successful problem resolution and trend evaluation techniques.
• Knowledge of policies and practices involved in the human resources function. Ability to manage an international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to coach and counsel to improve performance, administering the disciplinary process effectively.
• Has shown continued career growth with a passion to get to the top and be the best.
• Innovative and creative thinker.
• Proven and successful multi-discipline skills/experience at a senior level given consideration.
• Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (preferred).

Along with a challenging career and worldwide travel opportunities, Princess Cruises offers many other benefits. Our crew members are afforded comfortable accommodations, meals, and access to crew facilities such as a crew bar, fitness center, pool and a recreation center.

Regardless of the rank or role, we are all one Princess Cruises team. Together, we share our world, share our hearts, and create lasting memories.