Events & Activities Planner

Princess sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call.

As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.

Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.

Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities.

Job Responsibilities:

• Responsible for creating draft schedules for all departments’ guest facing Events & Activities in alignment with established deadlines and presents these schedules to the responsible onboard departments for approval or modification.
• Effectively enters and maintains voyage and event schedules for both current future voyages in HOST.
• Responsible for ensuring all published current and future events are accurately reflected in the OCEAN Events Management System (OEM) for display on Journeyview Portals and in the MedallionClass App.
• Accountable for and takes ownership of a consistent product delivery and correctly applies the Service Excellence philosophy.
• Updates OEM and HOST daily with all additional changes after export.
• Embraces the Princess MedallionClass experience, products, services and applications. Performs Navigator duties at OceanFront when required.
• Consistently meets established deadlines and works collaboratively with onboard and shoreside. Meets deadlines and reports progress to Shoreside stakeholders.
• Monitors and administers Event Reservation Systems, ensuring functionality and incorporation into shipboard operations.
• Validates, on behalf of Brand, any changes, enhancements or new software builds for all Entertainment Medallion Experiences as needed.
• Participates in regular updates with shoreside Brand SME and acts as onboard liaison.
• Monitors all related operating systems and MedallionClass experiences, identifying opportunities for streamlining operational efficiencies.
• Continuous collaboration with onboard leadership regarding all onboard activity schedules to ensure optimum balance across guest experiences and identifying potential conflicts.
• Collaborates with Entertainment Director, and Brand and Business Director to ensure revenue generating events are not in conflict.
• Monitors functionality of Portals and MedallionClass App reporting any issues to appropriate IT personnel.
• Embraces an inclusive and diverse culture, instills our Shared Purpose, Core Values and CRUISE service essentials.
• Shares best practices and efficiencies with the Entertainment leadership team and colleagues.
• Embraces Company updates and strategies to deliver on our guest experience commitment.
• Confidently performs General Emergency Procedure’s and duties as directed by HESS.
• Collaborates with persons in charge to create a safe and compliant environment while fostering a commitment to Operation Oceans Alive.
• Complies with company expectations and standards, including HESS policies.
• Promptly helps coordinate onboard resources to respond to outbreak situations that necessitate increased sanitation levels.

 Qualifications: 

• Applicants must have at least 3 years' related experience in the areas of Entertainment and event scheduling.
• Thorough knowledge of Event Reservation Systems or Events Management Systems
• Fluent English language skills.
• Strong organizational skills.
• Ability to adapt in a large multinational team.

Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all our teammates. 

Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Please visit our website for additional information: https://www.princess.com/careers/