Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

26 jobs found  |  Page 1 of 6

  1. Guest Services

    Provide friendly, personalized guest assistance at the Guest Services desk, handling inquiries and requests; must have strong English communication and customer-contact experience.

    August 14, 2026 - Royal Caribbean Group - English

  2. Junior Guest Relation Officer

    Provide personalised, consistent guest support at reception and through guest relations, handling inquiries, reservations, and multilingual communication to ensure total passenger satisfaction.

    August 14, 2026 - Royal Caribbean Group - English

  3. Guest Services Officer

    Provide frontline guest services at the purser's desk, handling account transactions, cash and currency exchange, resolving guest inquiries and account issues aboard the ship.

    August 14, 2026 - Royal Caribbean Group - English

  4. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    August 11, 2026 - People Conquest - English

  5. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    August 11, 2026 - People Conquest - English