Carnival UK

Cunard - Hotel General Manager

Carnival UK
Management Jobs
Hotel Manager / Hotel Director
May 11, 2023

As a market leader in the cruise industry, recognised throughout the world for our elegance, style and service excellence, Cunard has an opportunity for a Hotel General Manager to join our onboard teams and discover the unique world of Cunard.

In the role of Hotel General Manager, you will have the opportunity to develop your skills and drive your career in our existing fleet as part of a tight-knit team in a positive, supportive environment. You will be leading six heads of department to ensure we deliver unforgettable holiday happiness to our guests.

You’ll have current or previous luxury cruise ship experience in a Head of Department role, where you will have led a culturally diverse workforce. Encouraging and developing your team to ensure their growth and progression within their careers will be something you are passionate about. You’ll relish the responsibility in achieving commercial and corporate objectives and have a proven success in delivering targets and managing £m budgets, through the implementation of strategies.

You’ll also be able to bring the following skills and experience to the role:

  • Pro-actively identify continuous improvement within the current brand and service standards
  • Current experience in successful change management driven by the corporate office
  • Demonstrate you are and open and consultative leader who coaches and enables a high performing culture

The sight of our ships and their distinctive red and black funnels always causes a stir, wherever they dock, and we have so much to be proud of at Cunard. There's plenty more to anticipate too, with the exciting new arrival of Queen Anne in 2024. To find out more about life at Cunard please click here.

During the recruitment and on boarding process we may not be able to offer an exact start date, but as soon as we do, we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us. If you are successful, please note you will be required to obtain all STCWs.

Carnival UK require all crew, joining any of our vessels, to be fully vaccinated with a primary series of any WHO approved COVID-19 vaccination as a minimum to ensure you continue to have the best protection against COVID-19, and to protect those around you. COVID-19 vaccines and boosters are proven to be effective at reducing the risk of infection, serious illness, hospitalisation, and death from COVID-19 therefore we highly recommend that all crew are fully up to date with all available COVID-19 boosters when eligible.

We will continue to offer COVID-19 booster programmes on board, and during your time on board it will be mandatory for you to attend these clinics to receive a booster vaccination or formally record your refusal of the booster in your medical records. Please note, for all crew who are planned to join a ship visiting Australia during their contract, they are required to be fully vaccinated with a primary series and a WHO Approved booster (preferably MRNA) prior to joining the ship.

We are unable to progress any applications from individuals who will not be fully vaccinated, 14 days prior to joining a ship, at this time and welcome future applications should your vaccination status change.

STCW Certificates

You will need valid STCW certificates to apply for this position. Find an STCW course near you.

Carnival UK

Carnival UK

Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!

P&O Cruises

One of the most recognizable and respected names in travel, market-leading P&O Cruises has been operating for more than 170 years. With seven ships in the fleet, from our family friendly flagship Britannia, to Iona, our newest cruise ship which is the largest ever built for the British market, P&O Cruises creates extraordinary travel experiences. We are expecting Iona's sister ship in 2022.

P&O Cruises offers the most stylish and contemporary destinations including the Caribbean, South America, Scandinavia, Mediterranean, Atlantic Islands and Round the World cruises.


Cunard is an international luxury travel brand offering unparalleled experiences on board the most iconic Ocean Liners in the world; Queen Mary 2, Queen Victoria and Queen Elizabeth. Cunard celebrates the freedom to travel and with an incomparable heritage of over 175 years and outstanding White Star Service, Cunard continues to set new standards in ocean travel. Queen Mary 2 provides the only regularly scheduled transatlantic service between New York and Southampton, England. In 2022 our 4th Queen will join our Cunard fleet.

At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.

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