Cunard - Hotel General Manager

As a market leader in the cruise industry, recognised throughout the world for our elegance, style and service excellence, Cunard has an opportunity for a Hotel General Manager to join our onboard teams and discover the unique world of Cunard.

In the role of Hotel General Manager, you will have the opportunity to develop your skills and drive your career in our existing fleet as part of a tight-knit team in a positive, supportive environment. You will be leading six heads of department to ensure we deliver unforgettable holiday happiness to our guests.

You’ll have current or previous luxury cruise ship experience in a Head of Department role, where you will have led a culturally diverse workforce. Encouraging and developing your team to ensure their growth and progression within their careers will be something you are passionate about. You’ll relish the responsibility in achieving commercial and corporate objectives and have a proven success in delivering targets and managing £m budgets, through the implementation of strategies.

You’ll also be able to bring the following skills and experience to the role:

• Pro-actively identify continuous improvement within the current brand and service standards
• Current experience in successful change management driven by the corporate office
• Demonstrate you are and open and consultative leader who coaches and enables a high performing culture

The sight of our ships and their distinctive red and black funnels always causes a stir, wherever they dock, and we have so much to be proud of at Cunard. There's plenty more to anticipate too, with the exciting new arrival of Queen Anne in 2024. To find out more about life at Cunard please click here.

During the recruitment and on boarding process we may not be able to offer an exact start date, but as soon as we do, we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us. If you are successful, please note you will be required to obtain all STCWs.

Carnival UK require all crew, joining any of our vessels, to be fully vaccinated with a primary series of any WHO approved COVID-19 vaccination as a minimum to ensure you continue to have the best protection against COVID-19, and to protect those around you. COVID-19 vaccines and boosters are proven to be effective at reducing the risk of infection, serious illness, hospitalisation, and death from COVID-19 therefore we highly recommend that all crew are fully up to date with all available COVID-19 boosters when eligible.

We will continue to offer COVID-19 booster programmes on board, and during your time on board it will be mandatory for you to attend these clinics to receive a booster vaccination or formally record your refusal of the booster in your medical records. Please note, for all crew who are planned to join a ship visiting Australia during their contract, they are required to be fully vaccinated with a primary series and a WHO Approved booster (preferably MRNA) prior to joining the ship.

We are unable to progress any applications from individuals who will not be fully vaccinated, 14 days prior to joining a ship, at this time and welcome future applications should your vaccination status change.